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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,411 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,411 Reviews of Southern Volkswagen Greenbrier - Service Center
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June 16, 2024
It's my 3rd visit to the Service department with my 2020Passat that had low mlg when I purchased it from CarMax, 19,000 miles on it! I absolutely love the car!! We have an ELECTRICAL issue that's made 2020Passat that had low mlg when I purchased it from CarMax, 19,000 miles on it! I absolutely love the car!! We have an ELECTRICAL issue that's made me a bit stressed however thanks to the Service department agent, Wes it's been GREAT! It's evident that he is experienced with VW and has been a great pleasure to work with through the trouble shooting process. I also appreciate the support from VW to stand behind the integrity of their VW Passat. It's a sweet car! More
by YOUROBXBROKER
Verified CustomerEmployees Worked With
Wes in the Service Dept
June 15, 2024
Thank you, Southern Volkswagen Greenbrier. Subject matter experts, you are. The best in the business. Please don't go away. Customer for life. Subject matter experts, you are. The best in the business. Please don't go away. Customer for life. More
by ejv4ho
June 14, 2024
Southern Volkswagen has become my dealership of choice. Service writer, Mr. Tim champion has proven time and again Customer service is his forte. Accomplishing repairs on time and as promised means a lot. Service writer, Mr. Tim champion has proven time and again Customer service is his forte. Accomplishing repairs on time and as promised means a lot. And Tim delivers. More
by MAINT252
Employees Worked With
Mr. Tim Champion service writer
June 14, 2024
My service advisor, Tim was top notch. Delivered vehicle on time and even had time to check out new vehicles with David in sales to help answer questions on the new 2024 VW atlas cross spo Delivered vehicle on time and even had time to check out new vehicles with David in sales to help answer questions on the new 2024 VW atlas cross sports. Great service and I appreciate the courtesy. More
by E_GO
Employees Worked With
Tim in Service and David in sales.
June 14, 2024
It was a very positive experience. I am very pleased with the work I received in there, professional manner that my advisor provided. I am very pleased with the work I received in there, professional manner that my advisor provided. More
by jas9buckingback54
Employees Worked With
Andrew Smithson
June 13, 2024
Andrew Smithsonian was great, and so was Adam. Both thoroughly explained the course of action for my vehicle and that the work was under warranty. Andrew promptly called me to let me know exactly Both thoroughly explained the course of action for my vehicle and that the work was under warranty. Andrew promptly called me to let me know exactly what they found and what was replaced. I also got a call once my car was finished. More
by OM2MARKT
Employees Worked With
Andrew Smithson, Adam
