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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,411 Reviews
Call Service Center (757) 424-4689

1,411 Reviews of Southern Volkswagen Greenbrier - Service Center

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July 24, 2024

Tim it’s an excellent manager and a very good communicator. And I appreciate working with him very much. More

by LMCGOVERN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept - Tim.
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July 23, 2024

They really went above for me. When others said no, they made it happen. Reasonably at that. More

by Mz LMWA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean MacDonald (Nathan), Cynthia Walker
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July 23, 2024

I have been a regular customer at Southern Volkswagen for several years. Have been pleased with the customer service. Service waiting area is always clean and employees friendly. More

by REIDPAMELA532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department is rated a 10..
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July 20, 2024

Andrew got me in and out in good time. He is very respectful and nice. More

by Johnsoncheryl107@yahoo.vom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew- great
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July 19, 2024

They greeted me and got my. car right in. Very pleasant and cost was minimal. More

by plineorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
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July 07, 2024

As always I appreciate them honoring our deal and the customer service A great service More

by Farber0720
Recommend Dealer
Yes
Employees Worked With
Andrew
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July 07, 2024

Was able to get the appointment scheduled in an efficient manner, but you have no frills for what I feel is over priced service. Diagnostic fees and cleaning should be applied. Only dealer of all my vehicl More

by Ekwtmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jul 08, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

June 29, 2024

Dave was really patient with during our time there. Did not feel rushed or pressured. More

by JohnnyPitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jul 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 29, 2024

Andrew is a greate service rep. Yuo need more people like him.keep up the good work More

by CAHOLLAND77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Jul 02, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 28, 2024

Great service keep up the good work. It’s nice working with you guys. Everybody’s very helpful. More

by TGOODMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Jun 28, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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