Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,352 Reviews of Southern Volkswagen Greenbrier - Service Center
GREAT care at the Service Center @ Southern Greenbriar! Really enjoyed the personal care and attention. It makes a big difference to me. When the service is explained and the reassurance is given that Really enjoyed the personal care and attention. It makes a big difference to me. When the service is explained and the reassurance is given that the repair will be taken care of in a timely manner. Love this Service Team! More
Great he’ll in time of need The engine warning light came on in my Touareg TDI on our vacation. Never a comforting feeling to say the least. I brought it to the dealership fear The engine warning light came on in my Touareg TDI on our vacation. Never a comforting feeling to say the least. I brought it to the dealership fearing the worst. The service department ran the diagnostic and determined it was not a major concern and that I would be safe to drive it all the way back home. More
Pleasant, professional service. Clean service area. Welcoming. Prompt attention. Nice attitude. Questions answered. Large and comfortable waiting area. Friendly cashier employe Clean service area. Welcoming. Prompt attention. Nice attitude. Questions answered. Large and comfortable waiting area. Friendly cashier employees. Appointment time honored. Easy-to-find location per the helpful website. More
I had my car serviced and they did an excellent job. I totally trust the service they give me. I never have to return my car because their work is superb. I refinanced my car and they also had it detai I totally trust the service they give me. I never have to return my car because their work is superb. I refinanced my car and they also had it detailed. It now looks like a brand new car. I am well pleased. More
Your Best Bet We have purchased 4 vehicles from Southern VW in the last 8 years. Excellent service every time. Andrew Smithson is our service adviser and explains We have purchased 4 vehicles from Southern VW in the last 8 years. Excellent service every time. Andrew Smithson is our service adviser and explains the work needed at each service center visit. Repairs are completed correctly the first time. I have NEVER had to return my car because a repair was completed incorrectly. We recently purchased a GTI through salesman Reggie Myers. Great experience with him and Vickie. They were able to locate the green color my wife wanted and have it delivered. She loves it. The staff at this dealership make sure we're taken care of. We also believe in the VW quality, workmanship, and currently own 4 of them from 2005 to 2018. More
Tiguan Great service as usual. Wait was little longer than I thought. Andrew was expecting me and was very courteous and friendly as usual. I have been u Great service as usual. Wait was little longer than I thought. Andrew was expecting me and was very courteous and friendly as usual. I have been using Southern for about 8 years. Always pleased. More
Detailed Customer Service and professionalism I worked in customer service previously and great service provided, gives you a great feeling. I had that feeling after my car was serviced there. I worked in customer service previously and great service provided, gives you a great feeling. I had that feeling after my car was serviced there. More
Service This guys are professional. Their service is very satisfactory. Been here twice and every for car repairs and I noticed that their price and service This guys are professional. Their service is very satisfactory. Been here twice and every for car repairs and I noticed that their price and service is a lot more worth it than local car repairs More
We were attended to in a timely manner. Service department was very knowledgeable and helpful about fixing our problem and was done same day we arrived. The service department has always bee Service department was very knowledgeable and helpful about fixing our problem and was done same day we arrived. The service department has always been friendly as well. More
Service Department An exceptional experience with truly professional staff. I would highly recommend Southern to anyone. And without hesitation, I would use them again An exceptional experience with truly professional staff. I would highly recommend Southern to anyone. And without hesitation, I would use them again in the future. More