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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,402 Reviews

1,402 Reviews of Southern Volkswagen Greenbrier - Service Center

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September 07, 2018

Totally Awesome Service From the operator who anwered the phone to the service advisor who checked me in to the guys who performed the excellent work on my vehicle.. I am tot More

by BWHITTAKER7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 07, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to leave us this feedback. It’s delightful to know that you were pleased with the service you received from us. If there is anything we can assist you with in the future, please let us know. Best regards, Farley Perkins Vice President 757-424-4689

September 05, 2018

Great service! Not much needing to be said, just happy with the excellent service that I received. Will be returning for other needs when the time comes. Thanks! More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion
Oct 07, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Southern Volkswagen Greenbrier team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best regards, Farley Perkins Vice President 757-424-4689

September 04, 2018

Excellent service I came in late than my appointment schedule but they was able to accommodate and serviced my car in time. Tim was very professional and helpful ...ove More

by MJDIS3214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim
Oct 07, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best regards, Farley Perkins Vice President 757-424-4689

September 01, 2018

Fan of AC After new AC installed, system worked intermittently. After two visits and driving, discovered fan by radiator needed replacement as well as radiator More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Farley Perkins Vice President 757-424-4689

August 31, 2018

Great Experience Had my 40K mileage oil and maintenance due on my car. Abby took care of me, she was very helpful, informative and had a great customer service demean More

by ABBY11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby (not Abigail)
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! I'm very happy to hear that Abby was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

August 30, 2018

excellent and efficient My service representative, Abby Witmer, provided excellent customer service and was very pleasant. She was exceptionally helpful in answering any ques More

by CTAMDEZ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abby Witmer
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

August 27, 2018

Awesome I been dealing with Greenbrier Volkswagen for about ten years now. They are true professionals in my book and strive to serve you completely satisfied More

by MOJAZZBLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins, Sherard Bethea, Reinard Taylor
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

You have been doing business with Southern Volkswagen Greenbrier for 10 years and your review about us is truly appreciated. We will continue the great service that you have been used to for years. Take care and happy trails. Best regards, Farley Perkins Vice President 757-424-4689

August 27, 2018

Timothy Champion is a champion!!! Excellent - Timothy was very helpful in attending to my car although it was in the afternoon and they are fully booked. He kept me informed of all the More

by ERLYSTRICKLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion, Lou Rosario
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best regards, Farley Perkins Vice President 757-424-4689

August 27, 2018

Quick and courteous I brought my Passat in for its 80k mike service. Josh was the technician that took care of us. He was very polite and courteous. More

by trgill115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for this awesome review! We're pleased to hear that Josh took care of you and that everything went very smoothly. We hope to see you again in the future. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best regards, Farley Perkins Vice President 757-424-4689

August 26, 2018

My experience as always was excellent The service is always great,the waiting area is always clean, and they take excellent care of my car, and the people at Volkswagen are so friendly and More

by TEENY49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson, Lou Rosario, Reinard Taylor
Oct 13, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best regards, Farley Perkins Vice President 757-424-4689

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