Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,404 Reviews of Southern Volkswagen Greenbrier - Service Center
Always great I came in without an appointment and was helped immediately. I had Abby as my service team member, she was very personable and made dropping my car of I came in without an appointment and was helped immediately. I had Abby as my service team member, she was very personable and made dropping my car off for service easy. More
Great It was a wonderful dat at the dealership.fast service an great people .with wonderful customers sevicean help fourness with my question abs concerns w It was a wonderful dat at the dealership.fast service an great people .with wonderful customers sevicean help fourness with my question abs concerns with my car. More
Was not please on this visit Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of thin Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of things that needed to be done, but not the problem More
Great experience at Southern Volkswagen I came in for a state inspection and to check on a tire pressure light. The service representative was very efficient and recommended an oil change s I came in for a state inspection and to check on a tire pressure light. The service representative was very efficient and recommended an oil change since, although I was not at the recommended mileage, the time duration was met. I agreed. There was no pressure only facts to support recommendations. I appreciated that and felt that the service rep was interested in making necessary recommendations and separating out the elective maintenance. I was also provided with information on the cost estimate of those things I might need to address in the future. That was a big help to me. Thanks for a great experience. My work was completed in a totally reasonable time at a very reasonable price. More
Polite efficient service This was a good experience very pleased with customer service. Ryan was polite and friendly waiting area was clean and welcoming. Also very quick to d This was a good experience very pleased with customer service. Ryan was polite and friendly waiting area was clean and welcoming. Also very quick to do the work. More
Service I was really pleased with my service person and the mechanical service of my car. However, I was disappointed with black grease stains left on the fr I was really pleased with my service person and the mechanical service of my car. However, I was disappointed with black grease stains left on the front passenger seat and back panel on the passenger side. Stains were very visible and an attempt should have been made to remove. More
Great service , Great website. Nice selection of clean vehicles from which to choose. Location easy to get in and out for working customers. Since 2000, , Great website. Nice selection of clean vehicles from which to choose. Location easy to get in and out for working customers. Since 2000, More
Andrew is Amazing I trust Andrew completely with the maintenance and service of my CC..If Andrew say it needs to be fix I do not question it. I trust Andrew completely with the maintenance and service of my CC..If Andrew say it needs to be fix I do not question it. More
In and out. Made an appointment for a oil change on my 2004 VW Jetta TDI wagon with 319,000 miles. Got me in and out quickly. Free coffee in the waiting area. Made an appointment for a oil change on my 2004 VW Jetta TDI wagon with 319,000 miles. Got me in and out quickly. Free coffee in the waiting area. More
Proficient service Took car at stated time and completed all tasks within a reasonable amount time. Car was returned clean and good description of what was accomplished. Took car at stated time and completed all tasks within a reasonable amount time. Car was returned clean and good description of what was accomplished. More