Southern Volkswagen Greenbrier - Service Center

My car was supposed to be ready at the certain time. It was not. It was an hour late. I found my car, finished, and sitting on the lot. I had to go find someone and get my car. Poor service. It was not. It was an hour late. I found my car, finished, and sitting on the lot. I had to go find someone and get my car. Poor service. More

We have worked for Andrew for the past 10 years. He has always been outstanding in keeping us informed of our vehicles progress through the maintenance. Andrew has always Always gone above and beyon He has always been outstanding in keeping us informed of our vehicles progress through the maintenance. Andrew has always Always gone above and beyond. More

Lenny provided a fantastic and efficient experience, we would highly recommend going to see him at Southern VW. would highly recommend going to see him at Southern VW. More

Unexceptable job for what I pay for dropping car again to rework already paid $30 Lyft ride not happy rework already paid $30 Lyft ride not happy More

I brought my car in for an inspection at 8:45. Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm t Appointment time was at 9am. I called at 11:30 to check on the status and was told to leave voicemail. No one called me back. I called again at 1pm to check on my car and was told Tim was on lunch until 2 and I had to wait. I got a call around 2:15 that my car is ready for pick up. It took over 5 hours to get my car back. More

The service was good and fast and they kept me inform the whole time the service was being done whole time the service was being done More

Wes is the best. Prompt call back and efficiently expected service with professional and care Prompt call back and efficiently expected service with professional and care More

I have always had a great experience and excellent customer service at Southern Greenbrier VW! customer service at Southern Greenbrier VW! More

Great focused attention and quality servicing of my vehicle. Thorough and professional in every way. vehicle. Thorough and professional in every way. More

Always take good care of my vehicle and it’s never a hassle to schedule my appointment hassle to schedule my appointment More