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Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,411 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,411 Reviews of Southern Volkswagen Greenbrier - Service Center
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January 22, 2019
60,000 Mile Service Great service and was able to get my car in early at 7 a.m. Since I was waiting for it, it was serviced promptly. Andrew Smithson, my service advisor, Great service and was able to get my car in early at 7 a.m. Since I was waiting for it, it was serviced promptly. Andrew Smithson, my service advisor, is attentive to the needs of all of my VW vehicles. Thank you! More
by JEFFWINE
Verified CustomerEmployees Worked With
Andrew Smithson
January 21, 2019
Excellent and prompt service. The service rep was very knowledgeable and helpful with the repairs. He also kept me informed of the status of the repairs as the parts came in. The service rep was very knowledgeable and helpful with the repairs. He also kept me informed of the status of the repairs as the parts came in. More
by JOHNNYBCOOL96
Employees Worked With
Wes
January 19, 2019
19 years with the same service and sales from the same dealership should be indicative of a more than satisfied service and that is why I have stayed with them with the same service and sales from the same dealership should be indicative of a more than satisfied service and that is why I have stayed with them. Any problems or issues have been addressed but few encountered. Kudos to leadership. More
by NBB
Employees Worked With
Andrew Smithson, Farley Perkins, Charlie Roy Schesventer
January 18, 2019
Severice was good The service and work was good. They service department kept me up to date on the timeframe and any glitches that occurred. They gave me a itemized quo The service and work was good. They service department kept me up to date on the timeframe and any glitches that occurred. They gave me a itemized quote and reviewed the quote and the bill with me prior to payment. More
by G_DILLS
Employees Worked With
Andrew Smithson and other in the serice department
January 17, 2019
excellent service Awesome as always and very professional. I would not go anywhere else for service or sales. I highly recommend them to all my family and friends! Awesome as always and very professional. I would not go anywhere else for service or sales. I highly recommend them to all my family and friends! More
by IMTHINGN
Employees Worked With
Farley Perkins, Charlie Roy Schesventer
January 17, 2019
Good Service They all was helpful and I can’t wait until my next service. An I will be purchased my next vehicle from there in a few years. They all was helpful and I can’t wait until my next service. An I will be purchased my next vehicle from there in a few years. More
by GETMONEY072486
Employees Worked With
Abby , Cortez Gilliam
January 15, 2019
Oil Change Service Friendly staff got me in and out and didn’t mine that I had my dog with me. Like that they told me what other services need to be done on my car. Friendly staff got me in and out and didn’t mine that I had my dog with me. Like that they told me what other services need to be done on my car. More
by burdicksha
Employees Worked With
All the staff was friendly and great
January 14, 2019
Awesome Tim rocks. Always honest and mindful of delivering excellent customer service. I appreciate my experiences and will always be a Southern VW customer. Tim rocks. Always honest and mindful of delivering excellent customer service. I appreciate my experiences and will always be a Southern VW customer. And tell everyone that it's the place to go. More
by THOMAS-BAKER
Employees Worked With
Tim in service
January 14, 2019
VW Service Friendly and helpful, explained the situation and gave me all the info that I needed. Will be coming back for more service. Thank you! Brian Friendly and helpful, explained the situation and gave me all the info that I needed. Will be coming back for more service. Thank you! Brian More
by B.C.KAIN
Employees Worked With
Wes
January 13, 2019
Jeep Compass I used Military Auto Source while overseas to buy my Compass and shorty after arriving stateside Lou reached out to ensure everything was set before p I used Military Auto Source while overseas to buy my Compass and shorty after arriving stateside Lou reached out to ensure everything was set before pick up. The transition was incredibly easy and the entire staff helpful with all questions and service. More
by Hirdylou34
Employees Worked With
Lou Rosario
