Southern Volkswagen Greenbrier - Service Center

"My Experience" as a customer-Southern Volkswagen Greenbrier Everyone was very professional and courteous. These are the words I want to use to describe my experience as a customer. Nothing else to say. Everyone was very professional and courteous. These are the words I want to use to describe my experience as a customer. Nothing else to say. More

Outstanding. Always I couldn’t fathom bringing my VE anywhere else. Great service is always a priority and it shows. Always recommend them to my friends for service and a I couldn’t fathom bringing my VE anywhere else. Great service is always a priority and it shows. Always recommend them to my friends for service and also for car sales. More

They do what they are allowed to Basically I had a few issues with my 6 month old GTI that needed to be taken care of so I decided to take it in under warranty. Everything was covered Basically I had a few issues with my 6 month old GTI that needed to be taken care of so I decided to take it in under warranty. Everything was covered. But there was distortion in my radio head unit screen so they replaced it but didnt put all the wiring back to how it was. I have a subwoofer and amplifier hooked up in my car so there are RCA cables running to the back of the unit to give the subs connection to the audio. For those of you who don't know what those cables are just imagine on an old school tv how you'd hook up a nintendo youd have a red, white and yellow wire. RCA cables are the same except there are only two of them rather than 3 because they are a left and right audio cable but unlike for the tv setup there is no video cable. I'm pleased with the work they did. It wasn't too much trouble to fix the things I brought it in for but the fact that their tech pulled my after market warranty apart and didn't put it back together bothers me. 3 stars for average. Because they don't go above and beyond. More

Service Ryan (service) was excellent. Friendly, knowledgeable, courteous and got the job done. Other staff, also seemed knowledgeable and friendly. Go Ryan (service) was excellent. Friendly, knowledgeable, courteous and got the job done. Other staff, also seemed knowledgeable and friendly. Good overall expierice with friendly and helpful people. More

Great The services people are friendly and welcoming. They listen to all my concerns and help me find solutions I cannot find Andrew on the list below The services people are friendly and welcoming. They listen to all my concerns and help me find solutions I cannot find Andrew on the list below More

Service was quick and fast I dropped my car off Sunday night and by Monday morning before 12 it was finished the job was basically to fix a window that is off track I dropped my car off Sunday night and by Monday morning before 12 it was finished the job was basically to fix a window that is off track More

Great Service Center experience Tim was polite and friendly. He knew exactly what he was talking about and the recommendations were right on the spot. He was not trying to sell me an Tim was polite and friendly. He knew exactly what he was talking about and the recommendations were right on the spot. He was not trying to sell me anything, especially, before servicing the car I told him exactly why I was there. He got me in out of there quickly. He originally quoted a wait time of about 2 hours but I was out of there in less than an hour. Truly a professional service adviser! More

Excellent They always keep me informed about what needs to be done with my vehicle. Super fast and easy. Love the service and prices. Everyone is amazing! They always keep me informed about what needs to be done with my vehicle. Super fast and easy. Love the service and prices. Everyone is amazing! More

Great service experience I was a great experience. Great service, they look my car and fix what it was need it and also look over my car and let me know what else was recommen I was a great experience. Great service, they look my car and fix what it was need it and also look over my car and let me know what else was recommended. More

Quick & Friendly I bought my car in for an oil change, ended up getting an inspection & the service took no longer than 30 to 45 minutes & I was out of there! I bought my car in for an oil change, ended up getting an inspection & the service took no longer than 30 to 45 minutes & I was out of there! More