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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,445 Reviews

1,445 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 28, 2019

Great customer service very friendly and professional. Tim is always a pleasure to work with. I was in and out in less time than he thought, so that’s always nice. 5 stars a More

by DGARRETT23464
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion
February 28, 2019

THE BEST I'm not real good with names however every one I dealt with was very polite, friendly & helpful. My car was fixed in short order & the horn is workin More

by CCBLESSEDX5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
andrew Smithson
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with polite, friendly, and helpful service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best regards, Farley Perkins Vice President 757-424-4689

February 27, 2019

Great Place Great service, great place. My car was done within a timely manner and everyone was friendly as always. All around great place to get service done. More

by JGROSSO86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
February 27, 2019

VW Complementary Inspection Got great convincing service from Wes, the Service Technician. He politely brought me into the service bay for a preview of recommended services. He a More

by COOLBIRTH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
February 27, 2019

Outstanding Service Advisor Wes Tolson Had a very pleasant and nice guy who helped me with my car. He took great care of my car and has a great professional attitude in dealing with custome More

by Violeta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson, Viktoria
February 27, 2019

Grate service Great service thanks for making it enjoyable. Price was very surprising. Would like to if there is a price chart and where can I find it on the site More

by RICHJOSH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
February 26, 2019

40000 package I have only one complaint. It has to do with what might possibly be an issue with the tire rotation due to wear pattern on the tire after rotation. More

by JOHNBATTS28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best regards, Farley Perkins Vice President 757-424-4689

February 26, 2019

State Inspection My state inspection was painless. Andrew did a great job with keeping me up to date on the progress of getting my inspection done and getting me out More

by PTHORNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
February 26, 2019

Happy Great service. I will return for my next service soon. I look forward to working with my service advisor Wes again. Please keep him. Thanks. More

by NICA111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
February 26, 2019

Always professional Every time I have taken my car for maintenance they are extremely cordial during the check in process. The services are prompt and completed expertly. More

by SEANMREINERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
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