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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.6
1,120 Reviews

1,120 Reviews of Southern Volkswagen Greenbrier - Service Center

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June 29, 2018

Key Made Tim was very helpful with making my keys and putting my tires on my vehicle and he was fast and very professional he always called made sure everythi More

by NIAMIZELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

This rating and review mean a lot to us, it is great to hear that you found Tim so helpful! We look forward to seeing you again next time! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Great service Quick and courteous service. Provided excellent feedback. Very quickly assessed requirements for work to be done and executed the plan. Works well wit More

by JPINMAN23452
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson. Professional
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

We appreciate your input. Glad to hear that you are happy with the service we offer here at Southern Volkswagen Greenbrier. If there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Always good service! Always good service and genuinely nice people. I showed up at the dealership with no appointment and I was able to get an appointment within a couple More

by ycohens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lady on the end of the service data entry station
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Southern Volkswagen Greenbrier. Come back and see us any time! Take care! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

excellent service Tim was great as usual I can count on him to make sure my Beetle is serviced correctly .I trust his judgement on the recommend service to keep the veh More

by dengayle@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you so much for your excellent input, Dennis! We truly appreciate your business and your trust in us. I am very happy to hear that Tim met your needs and expectations. We look very forward to seeing you again in the future! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Customer service Everyone there is very kind and helpful and go as far as they can to help you. They’re service is fast and always satisfactory with no mess or sign th More

by TMAS1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager, service representative, cashier
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Awesome. Everytime Every visit is always pleasant! Staff is friendly and service is usually quick. I have never had any issues and they are always very helpful More

by MsSteib
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Webb
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for sharing your experience with us! I’m very pleased that you receive excellent service for every visit. We look forward to seeing you at our dealership in the future. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Service The service was very good. The price was good as well. I always enjoy the level of professionalism at the dealership. I plan to make future visits. More

by ALAHARPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Fast easy and thorough So professional! Thank you!!! Easy to get an appointment . Even though I just needed my annual car inspection, they checked it all!filled my wiper f More

by GUAMTOMATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Awesome service! Great customer service, treated me with respect and professionalism at all times. Everything was completed in a timely manner and would always explai More

by LALOCACHINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis, Farley Perkins, Robert Webb
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the outstanding review! I am very happy to hear that your service was completed in a timely manner! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Farley Perkins Vice President 757-424-4689

June 29, 2018

Service Department An exceptional experience with truly professional staff. I would highly recommend Southern to anyone. And without hesitation, I would use them again More

by NICKNICHOLS54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson, Delisa Alvis
Jul 03, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for your positive feedback about our service department! We hope you continue to choose us for all your vehicles’ service needs! Warm regards, Farley Perkins Vice President 757-424-4689

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