Southern Volkswagen Greenbrier - Service Center

Top notch service From the moment I arrived, I was met with respect and courtesy. Melissa and Tim did everything to make it a wonderful visit. I will not hesitate to re From the moment I arrived, I was met with respect and courtesy. Melissa and Tim did everything to make it a wonderful visit. I will not hesitate to return. More

Awesome and Great Service Outstanding customer service and great team work,I had an appointment with Andrew but since he was busy with another customer Tim jumped in and help m Outstanding customer service and great team work,I had an appointment with Andrew but since he was busy with another customer Tim jumped in and help me get started with car inspection, all paperwork and service ready for Andrew overall experience is great....Also Andrew know the service would take more than few hours he already processed the rental car in advance for me which is very convenient. More

Great customer service Andrew was exceptional from the beginning to the end! He was very polite and was already prompt! He communicated really well and had great customer se Andrew was exceptional from the beginning to the end! He was very polite and was already prompt! He communicated really well and had great customer service all around! Keep hiring more people as him! Thank you More

Was pleased with the wait time. Was pleased with the customer service . Tim answered all questions that I asked him. Great personality! I was greeted by Tim as soon as I got out my c Was pleased with the customer service . Tim answered all questions that I asked him. Great personality! I was greeted by Tim as soon as I got out my car. More

Professional and polite! Great updates via text and flexibility on picking up my car. Warranty work and coverages explained in detail. Will be back soon with more Thanks Tim! Great updates via text and flexibility on picking up my car. Warranty work and coverages explained in detail. Will be back soon with more Thanks Tim! More

Recall/Maintenance Took my car and gave it as new! Worked great, time efiicient and always gave me updates when called. Helped till the last moment we needed. Took my car and gave it as new! Worked great, time efiicient and always gave me updates when called. Helped till the last moment we needed. More

Good visit no complaints There was no waiting and I was told ahead of time my oil change would take about 1 1/2 hours and that's how long it took. Also, I had my granddaughter There was no waiting and I was told ahead of time my oil change would take about 1 1/2 hours and that's how long it took. Also, I had my granddaughter with me and she enjoyed the play area. There was even a movie playing on the TV in there which kept her busy. Everyone was friendly and professional. More

Great service experience The experience was great. My car was service. And fix as it need it. They got my car back on time. It was great in general. The experience was great. My car was service. And fix as it need it. They got my car back on time. It was great in general. More

Battery replaced I am always pleased with the service I receive at VW. I recently had a battery replaced that cost me less than going to an auto store. Thank you VW I am always pleased with the service I receive at VW. I recently had a battery replaced that cost me less than going to an auto store. Thank you VW!!! More

on time and friendly Had oil change on March 9th at 7am . I was drove in at 7am and out by 8:15am. Tim Champion is my Service Advisor . He very helpful, smiles and friendl Had oil change on March 9th at 7am . I was drove in at 7am and out by 8:15am. Tim Champion is my Service Advisor . He very helpful, smiles and friendly. Above all is prompt with the appt he gives you. I hope he stays because he is a plus to your co. More