Southern Volkswagen Greenbrier - Service Center

Good communication. I like the ability to get a text updating me on the status of my service. I find this to be a convenient way to communicate. I like the ability to get a text updating me on the status of my service. I find this to be a convenient way to communicate. More

Very pleasant Nice friendly customer care personel, they explained everything in detail to me, gave me my car back in timley manner. They called me as soon my vehic Nice friendly customer care personel, they explained everything in detail to me, gave me my car back in timley manner. They called me as soon my vehicles were ready. More

Quick and Efficient Service I missed my appointment for an oil change due to an emergency and did not have my phone to call in advance of the appointment. This was explained and I missed my appointment for an oil change due to an emergency and did not have my phone to call in advance of the appointment. This was explained and an appointed to have my oil changed was made without hesitation. More

Oil Change I came in for an oil change and was treated very courteously. Wes took care of me and was very attentive. I was very satisfied with the service. I came in for an oil change and was treated very courteously. Wes took care of me and was very attentive. I was very satisfied with the service. More

Great Customer Service My Service Agent Wes definitely listened to my concerns attentively and made me feel like a valued customer. Fritz in sales was awesome and made ti My Service Agent Wes definitely listened to my concerns attentively and made me feel like a valued customer. Fritz in sales was awesome and made time fly while waiting for services. He answered all my questions even though I wasn’t ready to purchase, and made me feel important. Excellent customer service across the board!!! More

New Key Cut The service adviser that helped me was Melissa Garner. She was super friendly and helpful! People like this make me want to come back again. The whole The service adviser that helped me was Melissa Garner. She was super friendly and helpful! People like this make me want to come back again. The whole visit was amazing! More

Beyond the call of duty My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is b My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is being done to your vehicle. Because my car is the only one I have and all my friends and family live elsewhere. Wes gave up his lunch to take me back to work . If he wouldn’t have done that small gesture I wouldn’t have been able to leave my vehicle to be serviced. More

Great people ,great price and service if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on employee appriciation day , it was great to watch and than i was invited to join the employs lunch served More

Great experience First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and se First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and services More

Great service Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. More