Southern Volkswagen Greenbrier - Service Center

Excellent service My salesman picked up my car at my workplace , left me a car to drive, and brought my car back after routine maintenance was done. My salesman picked up my car at my workplace , left me a car to drive, and brought my car back after routine maintenance was done. More

Engine light is on After numerous visits to another VW dealership, we were tired of the problem coming back. Engine light, glow plug light it would come on and go off at After numerous visits to another VW dealership, we were tired of the problem coming back. Engine light, glow plug light it would come on and go off at random. We decided in a pinch to try Greenbrier VW service department. Andrew took care of us and had the car back to us within 24hrs. Gave a loaner overnight, as my wife needed to make some appointments. We have had the car back 4 or 5daya now and all is well. With the previous VW dealership we had the light engine light came on 2 days afterwards. We drove it several times and a 2 hour long drive from City to country driving conditions. All is good? Thanks Andrew, P.S. give kudos to the mechanic/technician who worked on our Passat TDI SEL. More

Loyalty I have been a customer at Southern Greenbrier for more than 25 years and will always be their loyal customer as they treat me like family. They are l I have been a customer at Southern Greenbrier for more than 25 years and will always be their loyal customer as they treat me like family. They are loyal to me with taking care of my vehicle's needs More

Good service Wes was very friendly and helpful throughout the service appointment. The services provided were finished very thoroughly and in a timely manner. I wi Wes was very friendly and helpful throughout the service appointment. The services provided were finished very thoroughly and in a timely manner. I will continue to use this dealership. More

Outstanding Customer Service - Souther Volkswagen Greenbrier Andrew was my attending agent. Brought in my car for state inspection at at around 0900 and was called back around noon telling me that it is ready fo Andrew was my attending agent. Brought in my car for state inspection at at around 0900 and was called back around noon telling me that it is ready for pickup with Andrew explaining in great detail what maintenance has to be done to the car. The agent has been courteous through out the service appointment and did not pressure me whatsoever to get the maintenance done which I do need to get done in due time. I'll always be a loyal customer of this dealership and highly recommend this place to others. More

Great Service of my warranty issue. As always, checked in my car, made assessments and gave professional advice on suggested service items. Completed warranty work and explained what wa As always, checked in my car, made assessments and gave professional advice on suggested service items. Completed warranty work and explained what was completed clearly. More

Great facility and easy to find. Service was great, but a long wait because of all the car ahead of me. It was the first of the month so that was not a s facility and easy to find. Service was great, but a long wait because of all the car ahead of me. It was the first of the month so that was not a surprise. More

Taking care of all my needs Andrew is a top notch service advisor. He is truthful and on time with everything plus fair pricing. He is professional and courteous and knows his VW Andrew is a top notch service advisor. He is truthful and on time with everything plus fair pricing. He is professional and courteous and knows his VW’s! Great job! More

Tim is an asset to your company. Tim provides an unprecedented experience for his clients. I’ve had the pleasure to have him as my service advisor several times and am always blown aw Tim provides an unprecedented experience for his clients. I’ve had the pleasure to have him as my service advisor several times and am always blown away by the top notch experience he provides. I’ve also dealt with Fritz in the sales department and he is the epitome of what you want in a sales representative. These two gentlemen are assets to your organization. Please take the time to recognize them. Thank you! More