Southern Volkswagen Greenbrier - Service Center
Chesapeake, VA
1,411 Reviews of Southern Volkswagen Greenbrier - Service Center
Oil Change I came in for an oil change and was treated very courteously. Wes took care of me and was very attentive. I was very satisfied with the service. I came in for an oil change and was treated very courteously. Wes took care of me and was very attentive. I was very satisfied with the service. More
Great Customer Service My Service Agent Wes definitely listened to my concerns attentively and made me feel like a valued customer. Fritz in sales was awesome and made ti My Service Agent Wes definitely listened to my concerns attentively and made me feel like a valued customer. Fritz in sales was awesome and made time fly while waiting for services. He answered all my questions even though I wasn’t ready to purchase, and made me feel important. Excellent customer service across the board!!! More
New Key Cut The service adviser that helped me was Melissa Garner. She was super friendly and helpful! People like this make me want to come back again. The whole The service adviser that helped me was Melissa Garner. She was super friendly and helpful! People like this make me want to come back again. The whole visit was amazing! More
Beyond the call of duty My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is b My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is being done to your vehicle. Because my car is the only one I have and all my friends and family live elsewhere. Wes gave up his lunch to take me back to work . If he wouldn’t have done that small gesture I wouldn’t have been able to leave my vehicle to be serviced. More
Great people ,great price and service if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on employee appriciation day , it was great to watch and than i was invited to join the employs lunch served More
Great experience First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and se First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and services More
Great service Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. More
Great service. Wes is the best . I brought my car in for several items to be fixed got it done in two days where we thought it would be longer. The service was imp Wes is the best . I brought my car in for several items to be fixed got it done in two days where we thought it would be longer. The service was impeccable More
Recall The service was Fast and The people were very Courteous and most of all when I arrived to get my vehicle someone stepped up to assist me with getting The service was Fast and The people were very Courteous and most of all when I arrived to get my vehicle someone stepped up to assist me with getting help, so very Friendly Thanks wes!!!!!!!!!!!!!!!!!!!!!!! More
Very professional Andrew was great, he let me bring me car in a day after i called, and they told me instantly what was wrong with my car, I went to numerous mechanics Andrew was great, he let me bring me car in a day after i called, and they told me instantly what was wrong with my car, I went to numerous mechanics and they always said spark plugs or coilpacks. Well wasn’t the case, ended up being bent valves and southern vw replaced my motor and turbo because my wastegate was stuck closed, all covered by warranty thank god. And another thanks to Andrew for keeping me up to date every day they had my car. More