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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,411 Reviews

1,411 Reviews of Southern Volkswagen Greenbrier - Service Center

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March 24, 2019

Oil Change I came in for an oil change and was treated very courteously. Wes took care of me and was very attentive. I was very satisfied with the service. More

by KAIACAMPBELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Mar 26, 2019 -

Southern Volkswagen Greenbrier responded

We're excited to hear that Wes took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Farley Perkins, Vice President, 757-424-4689

March 24, 2019

Great Customer Service My Service Agent Wes definitely listened to my concerns attentively and made me feel like a valued customer. Fritz in sales was awesome and made ti More

by Daneen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes, Fritz Toussant
Mar 26, 2019 -

Southern Volkswagen Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! We will share your comments with Wes, Fritz, and the rest of our team and we look forward to working with you again down the road. Best regards, Farley Perkins, Vice President, 757-424-4689

March 24, 2019

New Key Cut The service adviser that helped me was Melissa Garner. She was super friendly and helpful! People like this make me want to come back again. The whole More

by DK.CARLSON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Garner in service
Mar 26, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! Melissa is truly an exceptional employee and we appreciate her for giving you a great experience. Best regards, Farley Perkins, Vice President, 757-424-4689

March 23, 2019

Beyond the call of duty My service tech Wes has gone beyond the call of duty. VW Greenbrier doesn’t offer loaner cars or shuttles to take back to work/home while service is b More

by JENNBURKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes and Don
Mar 29, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing about your visit with us. Wes is an asset to Southern Volkswagen Greenbrier, and it is encouraging to hear he impressed you by delivering our trademark service. Best, Farley Perkins Vice President 757-424-4689

March 22, 2019

Great people ,great price and service if i can give these guys 10 stars i would the place is friendly clean and have great cars and service for great prices too i happen to be there on More

by MYVWGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
brett wise , Farley Perkins, Robert Webb
Mar 22, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, Farley Perkins Vice President 757-424-4689

March 22, 2019

Great experience First time coming here for an inspection and I was overall satisfied with everything... I will definitely be coming back for future inspections and se More

by AMBSUT217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom champion
Mar 31, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

March 22, 2019

Great service Tim did what he said he would do. He called to let me know what services needed to be done and he called to let me know that my car was done. More

by JXBELL3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in service8, Farley Perkins
Mar 31, 2019 -

Southern Volkswagen Greenbrier responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Tim. Please let us know if we can ever help you in the future. Best, Farley Perkins Vice President 757-424-4689

March 22, 2019

Great service. Wes is the best . I brought my car in for several items to be fixed got it done in two days where we thought it would be longer. The service was imp More

by LOVEMYJOB57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Mar 31, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! We are happy to hear of your positive experience at Southern Volkswagen Greenbrier, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Farley Perkins Vice President 757-424-4689

March 22, 2019

Recall The service was Fast and The people were very Courteous and most of all when I arrived to get my vehicle someone stepped up to assist me with getting More

by NHIZWIL2003
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Webb, Vicky Andries
Mar 31, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Farley Perkins Vice President 757-424-4689

March 22, 2019

Very professional Andrew was great, he let me bring me car in a day after i called, and they told me instantly what was wrong with my car, I went to numerous mechanics More

by SCOTTSTALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Owens
Mar 31, 2019 -

Southern Volkswagen Greenbrier responded

Thank you very much for the perfect rating and for your feedback. We are happy to hear that Andrew took care of you. We look forward to working with you again. Best, Farley Perkins Vice President 757-424-4689

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