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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,360 Reviews

1,360 Reviews of Southern Volkswagen Greenbrier - Service Center

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February 27, 2019

Grate service Great service thanks for making it enjoyable. Price was very surprising. Would like to if there is a price chart and where can I find it on the site More

by RICHJOSH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
February 26, 2019

40000 package I have only one complaint. It has to do with what might possibly be an issue with the tire rotation due to wear pattern on the tire after rotation. More

by JOHNBATTS28
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best regards, Farley Perkins Vice President 757-424-4689

February 26, 2019

State Inspection My state inspection was painless. Andrew did a great job with keeping me up to date on the progress of getting my inspection done and getting me out More

by PTHORNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
February 26, 2019

Happy Great service. I will return for my next service soon. I look forward to working with my service advisor Wes again. Please keep him. Thanks. More

by NICA111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
February 26, 2019

Always professional Every time I have taken my car for maintenance they are extremely cordial during the check in process. The services are prompt and completed expertly. More

by SEANMREINERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
February 25, 2019

Above and beyond My service person went above and beyond. He made sure I was very satisfied. He even took my car to the collision center so I didn't have to drive all More

by KATHLEENTATUM19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan? Not sure
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

February 25, 2019

Best setvice center around! All of the technicians are friendly, knowledgable,and have the bedt interest of the customer at heart. The service area is always neat and clean. Ap More

by LAMAVC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley in Service department
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving friendly and knowledgeable customer service and a clean and comfortable place for all our guests during their visit at our dealership. Best regards, Farley Perkins Vice President 757-424-4689

February 25, 2019

State inspection Great experience as usual, but, had my appointment on a Saturday at 1:00 pm and was out of there at 4:57pm for state inspection, oil change and multi- More

by MARCO_A_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Feliciano, Lou Rosario
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Southern Volkswagen Greenbrier! If there is anything else we can do for you, please feel free to give us a call. Best regards, Farley Perkins Vice President 757-424-4689

February 25, 2019

Easy and convenient service Tim was very helpful and made sure to keep me updated on everything that was going on. The dealership is close and convienient. Will definitely go bac More

by ACOTTO96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 17, 2019 -

Southern Volkswagen Greenbrier responded

Reviews like yours are truly a breath of fresh air! Tim is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

February 24, 2019

Awesome! All the technicians and service representatives are very helpful and a pleasure to work with. The southern team sure seems to have a priority for assu More

by JOSHUA.C.SLABAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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