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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,445 Reviews
Call Service Center (757) 424-4689

1,445 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 27, 2025

Great communication and timely service. It was easy to make an appointment and Tim Champion kept us updated on our car's status. More

by tvgiannini
Recommend Dealer
Yes
Employees Worked With
Tim Champion
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April 26, 2025

He got my car done very fast and kept in contact He was in detail with everything that was wrong More

by KIERRAALFANO478
Recommend Dealer
Yes
Employees Worked With
Andrew
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April 26, 2025

Andrew Smithson is always on the mark. I appreciate him sending a text that allows me to watch a video of my car's inspection and the option to choose or reject additional work that is rec More

by JEFFWINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
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April 26, 2025

It was good, I had a lot of work done to the car Had a couple of recalls taken care of and they took care of replacing the steering wheel from a previous appointment and the check engine light More

by macnamora
Recommend Dealer
Yes
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April 26, 2025

David Hoopes and Wes in service were amazing. This was my third car purchased at this specific dealership. More

by HARLEYANNH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Hoopes, Wes, Frank in finance
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April 25, 2025

POOR I know that i have no recourse. I dont have lawyers. But this is exactly why Dealerships are called STEALERSHIPS. More

by BROWNSOXX88
Recommend Dealer
No
Employees Worked With
Tragic
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Apr 25, 2025 -

BROWNSOXX88 responded

I drove a car in to the Dealership. (Drove it) Then, the gave me an estimate. They completed the repairs that they diagnosed. I paid $1200 for the Repairs. Then after they "repaired" it... it would not stay running. THEN they told me i needed Valves and Head work. $9,000 worth of work. I drove the car in there. After their repairs... the car would not run. I had to have the car towed home. Now its worthless. The mechanic or someone there did something to my car to make it undrivable.

April 21, 2025

My needs were fully met by the Greenbrier Southern Volkswagon staff. They provided excellent service to my vehicle. More

by Dorian Gray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hallal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nazier Burley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeramy Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lewis Dailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sondra Byrum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Joffrion
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

Easy to get an appointment, worked quickly and kept up to date on progress of service. More

by tonygrizzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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April 17, 2025

Great, this is my 3rd VW and i have NOT had any problems with service. Service has been excellent every time... More

by RITCHEY.JC1970
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson (Master Service Advisor)
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April 15, 2025

Super kind staff who are always trying to help. Quick oil change and state inspection, had me back on the road and riding around like new in no time More

by WHARG002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Joffrion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes 5 stars
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