Southern Volkswagen Greenbrier - Service Center

Great service. Team is nice and keep you updated on the status of your service. Team is nice and keep you updated on the status of your service. More

Very easy to schedule appointment. Very easy to communicate with advisor. I was impressed with the appointment time and when they reached out to say it was ready. Outstanding customer Very easy to communicate with advisor. I was impressed with the appointment time and when they reached out to say it was ready. Outstanding customer service! More

The service was definitely great. I would recommend this dealer and service department to any customer. I would recommend this dealer and service department to any customer. More

Great Service advisors Had my cars ready in no time. Swift service, communication, customer service Swift service, communication, customer service More

Always get me right when I need it. Will be back soon for sure. Thank you! Will be back soon for sure. Thank you! More

We enjoy your work the worker were very nice and they did not take long not take long More

Andrew was very professional, yet friendly. He explained exactly what my service would include and that there would be no cost. The work was completed in a reasonable amount of time. He explained exactly what my service would include and that there would be no cost. The work was completed in a reasonable amount of time. More

For the most part they are consistent until they’re not. I went in for a simple dashboard light issue and almost paid 4k to resolve the issue. Every time they communicated with me it was a new more expensiv I went in for a simple dashboard light issue and almost paid 4k to resolve the issue. Every time they communicated with me it was a new more expensive issue. Plus I paid $200 for the diagnostics and they didn’t deduct that from the overall cost. My car is PAID IN FULL, and having to come up with 4k on a dime is crazy work! More

I took my car there to get fixed and now it’s not working at all, I’m very disappointed and no one has reached out to me. at all, I’m very disappointed and no one has reached out to me. More

Overall service was good for our vehicle. Andrew did a great job keeping me informed about what was going on with our vehicle throughout the day. Andrew did a great job keeping me informed about what was going on with our vehicle throughout the day. More