Southern Volkswagen Greenbrier - Service Center

AS CUSTOMERS OF YOURS SINCE 1997, WE HAVE A FRAME OF REFERENCE THAT COVERS MANY YEARS. THAT IS WHY IT IS IMPORTANT TO CONVEY THAT SOUTHERN VW GREENBRIER’S SON CONSISTENT PERFORMANCE, RELIABILITY AND SOL REFERENCE THAT COVERS MANY YEARS. THAT IS WHY IT IS IMPORTANT TO CONVEY THAT SOUTHERN VW GREENBRIER’S SON CONSISTENT PERFORMANCE, RELIABILITY AND SOLID BUSINESS TRAITS CONTINUES TO MANIFEST AT THE HIGHEST LEVEL. THESE TRAITS ARE OUTSTANDING AUTOMOTIVE SKILL, COURTESY, COMMUNICATION, INTEGRITY, LOYALTY, RESPECT, RESPONSIVENESS, PROFESSIONALISM, VALUE AND TRUST. BT FROM MISSION PLANNING TO MISSION COMPLETION, THE VW SERVICE DEPARTMENT TEAM WAS SUPERB THROUGHOUT ALL PHASES OF EXECUTION. OUR SERVICE ADVISOR WES TOLSON HAS COME THROUGH ONCE AGAIN IN GETTING THIS MISSION DONE FOR US. WES’S POSITIVE “CAN-DO” ATTITUDE, CARE, DEDICATION, DETERMINATION, ENTHUSIASM, INTERPERSONAL SKILLS AND JOB KNOWLEDGE, ARE “ABOVE AND BEYOND THE CALL”. HIS CONSISTENCY AND EFFORTS ARE A MODEL FOR ALL TO EMULATE. BT WE WOULD ALSO LIKE TO ACKNOWLEDGE CYNTHIA WALKER FROM YOUR SALES DEPARTMENT. NOT ONLY DOES SHE MANIFEST THE MANY TRAITS THAT I HAD LISTED EARLIER IN A WORLD CLASS MANNER BUT CYNTHIA HAS ALSO GONE “ABOVE BEYOND THE CALL” IN AIDING US WITH FINDING A NEW CAR THAT WILL WORK FOR US. CYNTHIA’S CARING, GRACIOUS MANNER, KNOWLEDGE AND PROFESSIONAL SKILLS HAVE HELPED EDUCATE US ON POSSIBLE OPTIONS AND PROVIDED US THE NECESSARY INFORMATION TO ASSIST US IN OUR DECISION-MAKING PROCESS. I.E.: AUTOMOBILE SPECS, VIDEOS AND EVEN BRINGING THE VEHICLE TO OUR HOME. ALL THIS WAS DONE IN A VERY TIMELY MANNER AS WELL. BT WE ARE SO VERY GRATEFUL TO THE ENTIRE SOUTHERN VW GREENBRIER TEAM. BRAVO ZULU AND GOD BLESS YOU ALL! More

Very clean professional offer drinks chips keep you updated on your vehicle will definitely recommend updated on your vehicle will definitely recommend More

It took around 2 hours to get my oil changed and my car inspected. I waited in the lounge but it was too cold so I had to go outside intermittently to warm up. They tried to sell me additional services but inspected. I waited in the lounge but it was too cold so I had to go outside intermittently to warm up. They tried to sell me additional services but when I said no they were not persistent. Thank you for always being friendly and helpful. More

It took around 2 hours to get my oil changed and my car inspected. I waited in the lounge but it was too cold so I had to go outside intermittently to warm up. They tried to sell me additional services but inspected. I waited in the lounge but it was too cold so I had to go outside intermittently to warm up. They tried to sell me additional services but when I said no they were not persistent. Thank you for always being friendly and helpful. More

The service team was very professional ,courteous and prompt in completing my request of services and warranty work. prompt in completing my request of services and warranty work. More

It is always a pleasure coming to Southern VW to have my 2016 VW serviced Thank you 😊 2016 VW serviced Thank you 😊 More

I am not pleased with my service. I've even requested follow up and have not heard back. My tire pressure was not reset. My car still pulls as if no alignment was done. I won't be bac I've even requested follow up and have not heard back. My tire pressure was not reset. My car still pulls as if no alignment was done. I won't be back! I don't think there is accurate accountability here. More

I was not completely satisfied with my service. I got a 10000 service and state inspection done. I needed a tire rotation done, but declined service when I learned it was going to cost $100. My que I got a 10000 service and state inspection done. I needed a tire rotation done, but declined service when I learned it was going to cost $100. My question/argument is that the tires were already off for the state inspection. So, why couldn’t they have been rotated?? More

I am always impressed with the professionalism of this dealership. I appreciate the honesty especially in this economy. Southern Volkswagen has always received praises for being ethical. The sanitation is dealership. I appreciate the honesty especially in this economy. Southern Volkswagen has always received praises for being ethical. The sanitation is refreshing. More

I have always been satisfied by the service received at Southern VW! AtTI Andrew The My recent visit for an annual inspection far exceeded my expectations as to the length, and cust Southern VW! AtTI Andrew The My recent visit for an annual inspection far exceeded my expectations as to the length, and customer attention! P. K. Reinburg More