Southern Volkswagen Greenbrier

Great communication with Wes .. Great customer service on this visit .. The communication was good with my service manager Wes .. He listened to my issues concerning the last time I Great customer service on this visit .. The communication was good with my service manager Wes .. He listened to my issues concerning the last time I was in for service .. Will highly recommend Wes and Renaird .. More

Always perfect I did not have to wait too long before I was notified of the problems found. I was immediately set up with a rental car and given an idea of how long I did not have to wait too long before I was notified of the problems found. I was immediately set up with a rental car and given an idea of how long the repairs would take. Tim called me consistently to keep me informed. When I received the car back, it was perfect. That is Southern Volkswagen. More

Customer Service Was Great Tim Champion, my service advisor,was great and addressed all of my concerns. He provided feedback that would help me if the issue returned. Thank you Tim Champion, my service advisor,was great and addressed all of my concerns. He provided feedback that would help me if the issue returned. Thank you for your assistance More

Excellent experience! Timely work; I was in and out. My experience was professional, knowledgeable and timely. I went in to present what I thought was an issue with my car. The knowledge of the service r My experience was professional, knowledgeable and timely. I went in to present what I thought was an issue with my car. The knowledge of the service rep saved me time and money. What I thought was a mountain was a molehill. Thank you so much! More

Amazing experience First time buying a car and Justin was the BIGGEST help. He took the time to hear me out and listen to my current situation and found the right car fo First time buying a car and Justin was the BIGGEST help. He took the time to hear me out and listen to my current situation and found the right car for me! Definitely will go through him for future car purchases! More

Great Service and professional staff. Never been treated this well at a dealership before especially for service. Thank you for having a great helpful staff and professional staff. Never been treated this well at a dealership before especially for service. Thank you for having a great helpful staff More

Spectacular Awesome customer service and my car was ready in one hour. I would recommend VW to everyone because we have to keep this wonderful experience alive Awesome customer service and my car was ready in one hour. I would recommend VW to everyone because we have to keep this wonderful experience alive More

Service at dealership I never have reservations or concerns about using Southern's dealership service center. They are always so friendly, knowledgeable and fair, down to t I never have reservations or concerns about using Southern's dealership service center. They are always so friendly, knowledgeable and fair, down to their pricing! More

My new Beerle Sales person Justin Natale was brand new but was pleasant, helpful and acceded to our wishes. Sales manager Farley was terrific both before and after Sales person Justin Natale was brand new but was pleasant, helpful and acceded to our wishes. Sales manager Farley was terrific both before and after the sale. Negotiation was quick and easy. And finance manager Derek Jacobson was professional and pleasant. The only somewhat sour note regarded delivery. The vehicle took most of a day to get ready and still a couple of things weren’t done. And I was disappointed that the car did not come with a full tank of gas. But, overall it was a very favorable experience. Much better than the other two VW dealers we contacted. More

Bought a car Purchased a GTI. I very much enjoy the vehicle. The car buying process was smooth. Sherard was also helpful in explaining the best ways to use the car Purchased a GTI. I very much enjoy the vehicle. The car buying process was smooth. Sherard was also helpful in explaining the best ways to use the cars features. More