Southern Volkswagen Greenbrier

Great job Tim Champion over seeing my visit! My car was serviced and everything went perfect. Thankyou! . I do have to say that I have been asking Reggie about a second key 3 times now that ha My car was serviced and everything went perfect. Thankyou! . I do have to say that I have been asking Reggie about a second key 3 times now that has been promised as a buyer of a certified pre owned car. I have yet to hear back about. I was told it was ordered over a month ago and that I would get a call. When I asked about it again while getting my car serviced, I was informed it was never ordered. 😬😬😬. Thankyou Tim Champion for getting it ordered. More

A Place will the customer first From Farley on down Southern Volkswagen has always been fair, I have purchase 7 cars from the dealership and always have been fair. I have recommende From Farley on down Southern Volkswagen has always been fair, I have purchase 7 cars from the dealership and always have been fair. I have recommended my friends also. a very professional dealership. Hats off to Farley he always get it done!!!!!!!!!! More

Amazing I had an amazing experience at Southern Auto! The moment I stepped on the lot, I was greeted by a dealer named John Natale. Let me tell you, I immedi I had an amazing experience at Southern Auto! The moment I stepped on the lot, I was greeted by a dealer named John Natale. Let me tell you, I immediately felt welcomed. Told him what i was looking for and my price range and he was ready to go with what they had available. After selecting the car i wanted, he was right there every step of the way. He made my transaction smooth, almost painless. Truly an incredible experience. Highly recommend John to anyone that is looking to purchase! More

Quick service Well taken care of from the 1st moment. I would highly recommend this Volkswagen service department. Always informative and attentive to my questions Well taken care of from the 1st moment. I would highly recommend this Volkswagen service department. Always informative and attentive to my questions and needs. More

Took forever and crappy job Was scheduled for oil change arrived at 9:30 and stayed on location. At 11:45 was notified that I needed a couple tires. Agreed to replace two. So fro Was scheduled for oil change arrived at 9:30 and stayed on location. At 11:45 was notified that I needed a couple tires. Agreed to replace two. So from 9:30-1:50 it was done. The very next morning was out and did a errand. While coming to my car noticed oil under my car. When getting in my emergency notification came on saying low oil turn off engine. Looking under the car saw all the oil pouring out. Had to get roadside assistance and was charged out of pocket $100. This only blessing was that southern VW let me use a loaner car. Crazy two days. More

Quick and accurate service My car was in for its 40,000 mile scheduled service. I was kept informed and my approval was gotten before any other work was done. The service was My car was in for its 40,000 mile scheduled service. I was kept informed and my approval was gotten before any other work was done. The service was completed sooner than I expected! More

Vehicle Service Enjoyed Ms. Wolf; Knowledgeable and informative, answered all questions without hesitation. Really showed a true sense of caring, from start to finish Enjoyed Ms. Wolf; Knowledgeable and informative, answered all questions without hesitation. Really showed a true sense of caring, from start to finish, I am pleased with the results. More

Vents Wes knew who I was as soon as I drove up each time. There were issues with getting the proper part in, but he did a great job keeping me informed alon Wes knew who I was as soon as I drove up each time. There were issues with getting the proper part in, but he did a great job keeping me informed along the way and never making any excuses for a delay in part delivery, a part breaking, etc. Overall great experience. More

Over charged a phone quote by $200 dollars Took the car VW in to realignment driver side window they broke a part said it would be taken care of then was called said I needed service and was qu Took the car VW in to realignment driver side window they broke a part said it would be taken care of then was called said I needed service and was quoted $330 over the phone and when we went to pick up our VW the bill was $529 makes you nervous and wondering did I pay for the broken part the said they had tc charge a driver diagnostic fee What is going on do not trust them they lie and claim they gave you a deal? More