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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,843 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,843 reviews

April 09, 2024

A top notch ser ice rep. Attentive and thorough. Very courteous and considerate of my time. More

by BTINER
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 09, 2024

Ist time buying from Southern, and it was pleasant & effortless to make a good deal. More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Seyfert
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 09, 2024

My experience was very good like always. Mr. Tolson's customer service was top notch. My car was serviced swiftly and accurately! More

by doc902
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Wes Tolson
April 09, 2024

Service advisor Adam was very courteous and kept me up to date with what was happening with my vehicle. More

by TRAVISNEAL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 09, 2024

I am upset because I was told that my hood release cable was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Tamika. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernvolkswagengreenbrier.com. We hope to hear back from you soon.

April 09, 2024

Have had some issues with warranty service Over the past year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. More

by SIGMND12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 09, 2024

Wes Tolson was as always helpful. They communicate with the customer very well. Their service department rocks. More

by eazyst23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 09, 2024

I had a very pleasant experience at the dealership regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was More

by sthomas61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tavis (TJ) Tabb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 08, 2024

Service Manager was very attentive, and was able to accommodate my schedule. I did not have to wait too long. More

by davethesurfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy with the long beard.
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 08, 2024

Sam was especially welcoming when I arrived. He explained everything with the knowledge of what he was doing. In the future I will request he works on my car!?? More

by Doodlemom
Recommend Dealer
Yes
Employees Worked With
Samuel Higginbotham
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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