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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,839 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,839 reviews

March 07, 2018

Exceptional Service! I was charged exactly what I was quoted, and the work was done earlier than expected. Everyone was professional and friendly, and I'll be returning t More

by JMN3Y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delisa Alvis
Mar 09, 2018 -

Southern Volkswagen Greenbrier responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Southern Volkswagen Greenbrier for your vehicle needs. Kind regards, Farley Perkins Vice President 757-424-4689

February 21, 2018

2nd car from Southern 4.5 year service customer Andrew in particular is a STELLAR service manager. He's attentive to detail, expedient, and honest about what's needed along with all costs associate More

by Tee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Feb 26, 2018 -

Southern Volkswagen Greenbrier responded

Tee, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Farley Perkins Vice President 757-424-4689

February 12, 2018

Repeat Customer My family and I have bought and/or leased 3 vehicles from here and they always get it right. The staff are extremely gracious and helpful and make cus More

by CB123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Feliciano
Feb 15, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to servicing your future automotive needs! Warm regards, Farley Perkins Vice President 757-424-4689

January 31, 2018

Great Job!!! Tim was great very professional and he made sure I knew what was wrong and how to fix it. I appreciate y'all taking care of the Jetta THANK YOU More

by Johnisha Scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 01, 2018 -

Southern Volkswagen Greenbrier responded

Johnisha, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Tim. If there is anything more that we can do, please come back and see us again. Take care! Warm regards, Farley Perkins Vice President 757-424-4689

January 21, 2018

Quick Friendly service Andrew is why I keep coming back, he is quick to update you while waiting and makes you feel like a friend not a customer. More

by genag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Jan 24, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review, Genag! I'm very happy to hear that Andrew was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Farley Perkins Vice President 757-424-4689

January 20, 2018

Great Experience Tim was very professional, got me in on a last minute request for service and took very good care of me and my care. I recommend Southern Volkswagen f More

by bpearce77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Champion
Jan 24, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! Tim is truly an exceptional employee and we appreciate him for giving you a great experience! All the best, Farley Perkins Vice President 757-424-4689

January 04, 2018

Good experience Friendly and professional, great place. It was pleasant all the way around. And Robert at the service desk was just great to work with. Thanks. More

by Honeybee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Harrell
Jan 08, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the wonderful review! We couldn't be more pleased to hear ourselves described as professional and friendly. We look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Farley Perkins Vice President 757-424-4689

December 28, 2017

Consistently excellent work I have had my VW's over the years serviced at this dealership, as well as my Audi TT, and now my Ford Edge Limited. Always excellent work and great c More

by ggc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Champion and Brett Weiss
Dec 29, 2017 -

Southern Volkswagen Greenbrier responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Southern Volkswagen Greenbrier, we value our customers and we look forward to seeing you on your next visit. Kind regards, Farley Perkins Vice President 757-424-4689

December 15, 2017

Routine scheduled service Scheduled appt. on-line; maint. team ready upon my arrival; explanation of recommended service was clear; cost price for service accurate to the penny More

by larstampe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Dec 18, 2017 -

Southern Volkswagen Greenbrier responded

Hi and thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Southern Volkswagen Greenbrier. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Best, Farley Perkins Vice President 757-424-4689

December 09, 2017

excellent service great place to have service done to your car. did not have an appointment for that day but the dealership got the items fixed and i was on my way More

by janet with MK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
robert harrell
Dec 13, 2017 -

Southern Volkswagen Greenbrier responded

It is wonderful to hear that our staff at Southern Volkswagen Greenbrier was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. All the best, Farley Perkins Vice President 757-424-4689

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