Southern Volkswagen Greenbrier

Great Service I always take my car to Southern VW for service. They are extremely courteous and take great care of my car for a reasonable price. I always take my car to Southern VW for service. They are extremely courteous and take great care of my car for a reasonable price. More

Unacceptable time for oil change I had a scheduled appointment and waited for the vehicle at the dealership. The services that I needed was an oil change and a tire rotation. This ser I had a scheduled appointment and waited for the vehicle at the dealership. The services that I needed was an oil change and a tire rotation. This service took over 3 hours which is unacceptable. More

Service review My visit was a service and recall visit. Everything went well. All people that I dealt with were kind and informative. Thank you. Robin Moody My visit was a service and recall visit. Everything went well. All people that I dealt with were kind and informative. Thank you. Robin Moody More

Recall work for air bag and fuel pump module replacement. On time appointment and finished with original time estimate. Good service. Andrew provided great service and timely updates. Clean, organized a On time appointment and finished with original time estimate. Good service. Andrew provided great service and timely updates. Clean, organized and professional service department. Thank you. More

First Visit Impression After having my Atlas for only about a week I had to go to service to have a Tire Repair from a Screw being imbedded in the tire. The Express Service After having my Atlas for only about a week I had to go to service to have a Tire Repair from a Screw being imbedded in the tire. The Express Service Team was EXCELLENT, after driving in on a full bay of cars being serviced for the after lunch time frame. I was told the wait might be extensive up to 3hours. But the repair was completed in just over an Hour-fifteen and it included an Oil Change.....again EXCELLENT. More

Andrew I l Everytime I come to the Volkswagon Dealer, they all ways do a good job on my car. However this time I carry my car there to get my inspection, a I l Everytime I come to the Volkswagon Dealer, they all ways do a good job on my car. However this time I carry my car there to get my inspection, and they charge me $55.00 dollars and 99 cent. They said it was for the bulb front and back. Well light bulg still flash on my dash board right now. More

Overall, very good service. Almost everything was superb. The VW is running great. Only disappointment was the car was not washed as promised. We have always had great service be Almost everything was superb. The VW is running great. Only disappointment was the car was not washed as promised. We have always had great service before. Maybe they ran out of time before we picked up the car. More

Fast and friendly Everything was explained in advance so there were no surprises and the service was fast and friendly. I have my car serviced there all the time Everything was explained in advance so there were no surprises and the service was fast and friendly. I have my car serviced there all the time More

Southern Volkswagen Service Center Excellent service center and knowledgeable staff. I checked my car into service and picked it up later...service completed in about 2 hours. Tim was Excellent service center and knowledgeable staff. I checked my car into service and picked it up later...service completed in about 2 hours. Tim was very helpful in choosing the correct service needed for my car. Very professional, very clean service center. I would recommend them to friends and family. More

i had to get my engine and timing belt rechecked Andrew the service attendant was both encouraging and helpful in making sure that my concerns were attended to.. His evaluation was spot on and reass Andrew the service attendant was both encouraging and helpful in making sure that my concerns were attended to.. His evaluation was spot on and reassuring. I was given a car while my car was being repaired. He always gave an updated and timely report every time I checked in. . Because the error was Volkswagen's I was not charged. I highly recommend this service center because the customer service is so thorough . I always felt welcomed and informed. I appreciate their professionalism and their integrity. Thank you so much for making my experience trustworthy. More