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Southern Volkswagen Greenbrier
Chesapeake, VA
1,626 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM
Tuesday 9:00 AM
Wednesday 9:00 AM
Thursday 9:00 AM
Friday 9:00 AM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 6:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,626 reviews
November 16, 2018
220,000 mile service I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal s I am a repeat owner and have always had exceptional service. The writers and other staff are excellent and help make the interruption to the normal schedule work. They truly do try and make the service experience as easy on ghe customer as possible. More
by JOHN.RUARK
Verified CustomerEmployees Worked With
Abby(service writer)
November 13, 2018
Engine light keeps coming back Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming b Andrew Smithson was extremely helpful in assess my situation and assisted me in finding a long term resolution to the engine light that keeps coming back. Thank you. More
by FOUOCATUNGSWFMF
Employees Worked With
Andrew Smithson
November 13, 2018
recall wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services wonderful service, friendly staff, informative, quoted me right wait time and met that. opened doors took me to the car to explain additional services that I would need soon. More
by RACHEL.LOWE
Employees Worked With
Ryan Klein and Adam Alford
November 13, 2018
It took 3 hours to do check up on the car from 2017. This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount This was the second time I was waiting so long, in exchange for waiting so so long I didn’t get any additional service like washing my car or discount for service. I will recommend to take some tips from other Wolkswagen services like from Omaha Nebraska. The people was good. More
by LIVIA.PALAM
Employees Worked With
Nono
November 12, 2018
Service Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS Swift and fast! I had setup an appointment to get a inspection alone with alignment. Andrew was a great help and took care of all my car needs. THANKS More
by BLUEHARVEY3
Employees Worked With
Sherard Bethea
November 11, 2018
Very prompt service Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. Service department worked me in although I was there on wrong date. Took care of my oil change no problem in and out very reasonable time. More
by RROBINSON953
Employees Worked With
Mike Cavicante
November 10, 2018
Improved service Its been a few years since I've had my car in for service. I stopped coming because of the terrible service. I was surprised by the kind of service I Its been a few years since I've had my car in for service. I stopped coming because of the terrible service. I was surprised by the kind of service I received. More
by NWOOTEN0
Employees Worked With
tim
November 10, 2018
FANTASTIC I had fun while making a deal to purchase a vehicle. The staff was great. Everyone was polite and knowledgeable also eager to help. You guys ROCK! I had fun while making a deal to purchase a vehicle. The staff was great. Everyone was polite and knowledgeable also eager to help. You guys ROCK! More
by SBRU400
Employees Worked With
Reggie Myers
November 10, 2018
Great Service My visit this time was for a simple software upgrade to my 2016 Jetta. Tim, my service Advisor was professional as always. He got me in and out in n My visit this time was for a simple software upgrade to my 2016 Jetta. Tim, my service Advisor was professional as always. He got me in and out in no time! More
by KJENKINS9
Employees Worked With
Tim Champion Service
