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Southern Volkswagen Greenbrier

Chesapeake, VA

4.6
1,480 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,480 reviews

October 01, 2018

Polite efficient service This was a good experience very pleased with customer service. Ryan was polite and friendly waiting area was clean and welcoming. Also very quick to d More

by JOAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Klien
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Joan, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best regards, Farley Perkins Vice President 757-424-4689

October 01, 2018

Service I was really pleased with my service person and the mechanical service of my car. However, I was disappointed with black grease stains left on the fr More

by vshyman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss them in greater detail. Sincerely, Farley Perkins Vice President 757-424-4689

October 01, 2018

Was not please on this visit Have always had car service there. This time spent 3 hours and had a write up that did not satisfy my visit nor problem got a $4700 write up of thin More

by BARBARALROSS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Barbara, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Farley Perkins Vice President 757-424-4689

September 29, 2018

Fast service Everyone was very freiendly. I felt at home and comfortable while my vehicle was being serviced. I wouldn’t want to go anywhere else but Southern Deal More

by JAMECIABROWN1988
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas , Cortez Gilliam, Cynthia Rawlings
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Jamecia, thank you for the feedback! We are happy to hear about your positive experience at Southern Volkswagen Greenbrier, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Kind regards, Farley Perkins Vice President 757-424-4689

September 29, 2018

Best Possible First time experince Rob was so helpful with mine and my wife’s car buying experince and worked with us. At first are options were limited and we thought we were stuck. To More

by JAYTENTREADWELL20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Webb
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Hello Jayten, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Robert was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Farley Perkins Vice President 757-424-4689

September 28, 2018

Andrew is Amazing I trust Andrew completely with the maintenance and service of my CC..If Andrew say it needs to be fix I do not question it. More

by M.C.CLEMMONS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for your outstanding review! I'm very happy to hear that Andrew was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins Vice President 757-424-4689

September 28, 2018

Great service , Great website. Nice selection of clean vehicles from which to choose. Location easy to get in and out for working customers. Since 2000, More

by NBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson, Farley Perkins, Andy Feliciano, Charlie Roy Schesventer
Oct 02, 2018 -

Southern Volkswagen Greenbrier responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! All the best, Farley Perkins Vice President 757-424-4689

September 27, 2018

In and out. Made an appointment for a oil change on my 2004 VW Jetta TDI wagon with 319,000 miles. Got me in and out quickly. Free coffee in the waiting area. More

by INFIRST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Feliciano
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

Thank you for your great review. We do put a premium on customer care, best amenities and of course good service, and we are glad to know that our guests appreciate all our efforts. You can be sure that I will share this with the rest of the team because words of appreciation never fail to inspire us to be consistent in providing excellent service. Farley Perkins Vice President 757-424-4689

September 26, 2018

Proficient service Took car at stated time and completed all tasks within a reasonable amount time. Car was returned clean and good description of what was accomplished. More

by DDATLANTIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Feliciano, Lou Rosario
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

Thanks for the nice review! We really appreciate this feedback. It was our pleasure doing business with you. Farley Perkins Vice President 757-424-4689

September 25, 2018

Excellent service provided I’ve been a repeat customer for several years. The service provided to me has always been superb. I would recommend Southern VW to others More

by PAMELARODGERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Oct 04, 2018 -

Southern Volkswagen Greenbrier responded

Pamela, your continued business is greatly appreciated and it has been a pleasure to work with you over the years. Rest assured that we will do everything it takes to make us deserving of your loyalty. Farley Perkins Vice President 757-424-4689

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