Southern Volkswagen Greenbrier

Friendly and professional I new what I wanted when I went to the dealer, and the salesman was quick to help make it happen. He answered my questions and did his best to make s I new what I wanted when I went to the dealer, and the salesman was quick to help make it happen. He answered my questions and did his best to make sure that I was happy with the process. The rest of the staff at the dealership were so very friendly, professional, and helpful. You cannot beat a dealership like this. Cortez really did an awesome job. More

Efficient and pleasant. Call; do not make appointment online for that doesn't work right. regardless they fit me into the schedule and proceeded to complete needed service. Call; do not make appointment online for that doesn't work right. regardless they fit me into the schedule and proceeded to complete needed service. More

Service review Amazing service, Andrew kept me informed throughout the process .10 out of 10 every time I visit. customer service is superb. Once I left the Andrew c Amazing service, Andrew kept me informed throughout the process .10 out of 10 every time I visit. customer service is superb. Once I left the Andrew checked on how my vehicle was handling, I call that someone who cares about the service they provide. More

Expert knowledge and quick service I took my Jetta in for a transmission fluid change. I felt confident that they knew exactly what they were doing and I could trust their work. The sta I took my Jetta in for a transmission fluid change. I felt confident that they knew exactly what they were doing and I could trust their work. The staff was friendly and helpful and the overall experience was excellent. I’ll be returning for all of my routine maintenance! More

50000 miles Nice and friendly, the Car Was finished AS promised, we always Got god service at southend Volkswagen greenbrier, we Will definitly use them again if Nice and friendly, the Car Was finished AS promised, we always Got god service at southend Volkswagen greenbrier, we Will definitly use them again if our Car needs it More

Recall work was required for my Jetta. The appointment, which was estimated to take 2 hours, was finished in one hour. The personal attention from them is outsta was required for my Jetta. The appointment, which was estimated to take 2 hours, was finished in one hour. The personal attention from them is outstanding. More

Love My Atlas Good inventory. Plenty of cars to look at and color choices. Personnel was great to work with from start to finish. Very nice and no pressure or crazy Good inventory. Plenty of cars to look at and color choices. Personnel was great to work with from start to finish. Very nice and no pressure or crazy sales tactics. Did not feel like anyone was “fake” trying to force a connection. Salesman knew the car and could answer all our questions. Most enjoyable experience buying a car, which I typically hate to do. More

Delivered What Was Promised Service staff was very pleasant and helpful. They Kemp me apprised of the service activity on my vehicle. When they said they would call me, they did. Service staff was very pleasant and helpful. They Kemp me apprised of the service activity on my vehicle. When they said they would call me, they did. More

Warranty Repair I purchased a used VW from another dealership and within 1 week, I had an issue with the vehicle. I took it back to the dealership that I purchased it I purchased a used VW from another dealership and within 1 week, I had an issue with the vehicle. I took it back to the dealership that I purchased it from and they were unable to help because they weren't a VW dealership. I took the car to Southern and everyone on the staff that I spoke to or dealt with were professional, courteous, and helpful. The Service Advisor, Andrew, explained everything in detail and kept in touch to update me on the progress of the repair. The repair was completed and the car runs great. I would highly recommend the dealership to anyone that needs repairs on their VW. More