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Southern Volkswagen Greenbrier

Chesapeake, VA

4.5
1,841 Reviews
Southern Volkswagen-Greenbrier in Chesapeake has lots of inventory. New Volkswagen Cars and SUVs at affordable prices in Chesapeake, Suffolk, Norfolk and Virginia Beach. Plus, when you buy from Southern, you get Lifetime Oil and Filter Changes, Lifetime VA State Inspections, Lifetime Loaner Car Program and Many More Value-added Benefits with our Exclusive Southern Hospitality Buyers Program. Southern Volkswagen-Greenbrier is part of the Southern Auto Group...Serving the Hampton Roads community for over 40 years! Before You Buy, Give Southern A TRY!
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1248 South Military Highway

Chesapeake, VA

23320

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Showing 1,842 reviews

June 25, 2019

Oil Change Experience The service I received was quick, staff is always friendly and the waiting room was clean and comfortable. My appointment was kept on time and I was More

by NICOLEMPAPPAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the name of the young lady who assisted me but she was very friendly.
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing clean and comfortable facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best regards, Farley Perkins, Vice President, 757-424-4689

June 25, 2019

Everybody was polite and professional Everyone was kind. They are upfront about what you need and got it done in a timely manner. This is one place I dont mind coming to service my car. More

by Pamela803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cynthia Rawlings
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for reviewing your service experience! We aim to provide timely and professional service for our guests and we are proud that this was received during your time spent with us. Best regards, Farley Perkins, Vice President, 757-424-4689

June 25, 2019

Wes Tolson Wes was friendly, efficient, clear, and helpful. I was also able to do some work using the wi-fi and found the waiting area pleasant. More

by RSCHWARZWALD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Tolson
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the excellent review! It is great to know that Wes was able to provide you with a friendly, efficient, clear, and helpful service. Please feel free to call or stop by if there is anything else we can do to help you. Best regards, Farley Perkins, Vice President, 757-424-4689

June 25, 2019

Excellent service and follow through Tara was quick to respond and kept me informed on the status of my vehicle repair. Southern VW has extremely accommodating staff. The service and sal More

by BILDSURVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara, Bobby Ford
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best regards, Farley Perkins, Vice President, 757-424-4689

June 25, 2019

THE BEST First thank you for costumer first service. Next thank for the loaner car given to me to go eat lunch while I wait for an oil change. That's what keep More

by TIMWOODLEY1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Mccloud , Cynthia Rawlings
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the exceptional customer service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best regards, Farley Perkins, Vice President, 757-424-4689

June 24, 2019

Great Service Very friendly and knowledgeable service advisor. Excellent communication skills. Timely service status updates and convenient text messaging. Thorou More

by FDZNMSTR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farley Perkins
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and timely! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Farley Perkins, Vice President, 757-424-4689

June 23, 2019

My Oil change review I gave Southern Volkswagen a 5 star review due to my customer service experience I received from Tara McCullough. She was very friendly and personable More

by COLLINSCOLLECTIONS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara McCullough
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

We appreciate your 5-star review on Tara and the entire service team. Thank you for choosing Southern Volkswagen Greenbrier for your vehicle needs. Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Very Satisfied I came in for maintenance. Had a lot done on my vehicle and picked it up fairly quick. A lot quicker than I thought. The service department was incred More

by DOMINIQUE.CONRAD1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

This review was a pleasure to read! The Southern Volkswagen Greenbrier service center works hard to provide every guest with helpful, professional, and timely service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Treffic job as always! I brought my car back due to the tires shaking after the previous vist for tire rotation. Tara, my advisor recommended wheels balance and an alignment More

by ASTARR236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TARA/Service advisor
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for this great review! Tara is truly an exceptional employee and we appreciate her for giving you a great experience. Best regards, Farley Perkins, Vice President, 757-424-4689

June 22, 2019

Annual inspection, oil change, tire alignment Greenbrier's service department is very professional. Tara, my service advisor, was great to work with. She took care of getting my car in and out a More

by Jetta Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara
Jun 30, 2019 -

Southern Volkswagen Greenbrier responded

Thank you for the awesome feedback! You're right, Tara is an excellent service advisor and we appreciate all she does for us! We're very happy to hear that our service team was there to provide you with great service. Best regards, Farley Perkins, Vice President, 757-424-4689

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