Southern Volkswagen Greenbrier

Great service experience by the wonderful Tara The service department was pretty busy, but thanks to the wonderful Tara my car was put into the queue and cared for that day. She made the whole expe The service department was pretty busy, but thanks to the wonderful Tara my car was put into the queue and cared for that day. She made the whole experience much better for me which could have been very volatile. I wish I could thank her more More

Service My service advisor (Tim) was very professional and upfront. He kept me informed on pricing what was needed. I was impressed with letting me know upfro My service advisor (Tim) was very professional and upfront. He kept me informed on pricing what was needed. I was impressed with letting me know upfront the wait time. More

Great service The service was superior as always! Everyone is always very friendly. Vehicle was done on time and to my satisfactions. Thank you for the great servi The service was superior as always! Everyone is always very friendly. Vehicle was done on time and to my satisfactions. Thank you for the great service. More

BRAVO ZULU! JUST IN FOR VERY SHORT REPAIR OF MY VW BEETLE CONSOLE LID, AGAIN, A FIRST CLASS EFFORT. MOST PROFESSIONAL - WELL DONE WES AND THE GREAT SOUTHERN JUST IN FOR VERY SHORT REPAIR OF MY VW BEETLE CONSOLE LID, AGAIN, A FIRST CLASS EFFORT. MOST PROFESSIONAL - WELL DONE WES AND THE GREAT SOUTHERN VW GREENBRIAR SERVICE TEAM! More

Cannot do any better Came in to get a second key for my car. I was immediately greeted and quickly taken through the process of checking in. I was able to sit in a very Came in to get a second key for my car. I was immediately greeted and quickly taken through the process of checking in. I was able to sit in a very comfortable area and read or watch TV while I waited. The service manager kept me informed, and I was out of there with my key all programmed just as promised. I saw a number of the sales people who worked with me when I got my car, and they were all happy to see me and find out how I liked it. Really, you can't do any better than Southern Volkswagen. More

Sincerity I had three vehicles broke down at one time. Wes showed true sincerity in trying to get my bug fixed in the time promised. Although it took extra ti I had three vehicles broke down at one time. Wes showed true sincerity in trying to get my bug fixed in the time promised. Although it took extra time due to problems with the vehicle before me, Wes called and kept me updated. More

service center needed a state inspection and oil change. engine light came on while driving to appt. was told the problem and some other things were wrong. declined needed a state inspection and oil change. engine light came on while driving to appt. was told the problem and some other things were wrong. declined to have them done at this time. service was good and prompt i'm filling this out as requested but prefer not too be quoted in any review. in order to submit this I have check off a box that I think is an abuse of my rights. there should be an option to submit the survey and not give up my rights. IT"S JUST A SURVEY. More

Had my VW's oil changed Had my oil changed, Southern VW service center always does a great job, always delivers on my requested pickup time. Andrew and his tee always deliver Had my oil changed, Southern VW service center always does a great job, always delivers on my requested pickup time. Andrew and his tee always delivers! More