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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.9
298 Reviews
Call Service Center (540) 382-2903

298 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 30, 2024

Always very friendly and they listen to what you have say, their work is great.. More

by butcherblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
April 30, 2024

Great place to buy a vehicle They were very friendly and helpful every way Great people to work with More

by jwhendricks67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner, Shawn Taylor
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May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 28, 2024

Amazing customer service. Very honest employees. Service department always very helpful and nice and don’t try to rip you off like other dealerships. More

by Maritza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
April 28, 2024

Good people. No complaints except one time there was some confusion about an appointment that cost me a trip to christiansburg,which is an hour and thirty minutes More

by THEHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Nardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

We appreciate your feedback and are eager to better your return experience.

Helpful
April 28, 2024

Nice people, easy to deal with. I got a fair deal, fully loaded pro 4x with engine, oil changes, inspection, covered for life!! Not bad, if you ask me. More

by Timmy.chinault
Recommend Dealer
Yes
Employees Worked With
David Dillion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Nardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frankie Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Varner, Shawn Taylor
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
April 27, 2024

I have been coming here for all my needs for 30 plus years. Great team More

by FCARTER19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
April 27, 2024

Service dept and staff are pleasant to deal with and address your concerns even after you leave if ypu thinl something is not correct. More

by CALDWELLKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk receptionist
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May 01, 2024 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
April 26, 2024

They are very helpful and professional. Doesn’t matter if I need work on my car or just inspections More

by BWALKER5354
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
April 26, 2024

Very friendly staff, very knowledgeable of any problems that you have. Everything on time, very clean facilities. More

by bwburgess1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Chris Varner
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May 01, 2024 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
April 26, 2024

Good service , kept me informed and completed the work in a timely manner. Vehicle was returned to me in a clean condition. More

by edbucy818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Varner
Report | Print
May 01, 2024 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
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