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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
774 Reviews

774 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 14, 2025

They were very helpful and worked with me on getting my camper trailer inspected. They are great More

by CWFree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
April 14, 2025

Very friendly and professional and quick. They charged me for the tire rotation which was supposed to be complimentary since I bought my tires there. Maybe that didn't get communicated. Once More

by WESBARTS
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 13, 2025

The team went above and beyond to get my transmission replaced and do other minor services. Fair price and timely return of my Rouge. I am well pleased with the Service Department. More

by aardvark0886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
April 12, 2025

The absolute best service department in Virginia! !! Kayla was great! Got me taken care of promptly!! More

by patfarrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Mike Handy was a great help! He answered all my questions and was very informative of what was going on with the vehicle. I never leave reviews or surveys but this one definitely More

by KOREY_CTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
April 11, 2025

This is the best service department that I have ever visited in my life. And Kayla was absolutely wonderful. Knowledgeable and very kind. Over the top service. More

by patfarrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

Professional in every aspect. Would recommend to anyone looking for prompt and expert service and support. More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
April 09, 2025

I was greeted by Hugh Ward, he was nice and knowledgeable about the vehicle I inquired about. I was excited to find they had several Pathfinders in stock. Everyone I came across from Mr. Ward to finance to o More

by semones57
Recommend Dealer
Yes
Employees Worked With
Hugh Ward
April 09, 2025

Customer Service is bad now. Can't get anyone on the phone or return your call. I was told they can't diagnose a problem, unless the car acts up it with them. Was told they may r More

by RVIERS
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Handy
April 07, 2025

Yeah my name is Frankie redpath and I just wanted to say y'all got excellent service and y'all got excellent sales people thanks to Casey this makes the fourth new vehicle I bought from you guys in the past More

by fridpath12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Handy
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