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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.8
680 Reviews

680 Reviews of Southern Team Nissan of New River Valley - Service Center

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April 16, 2025

I still have big questions why I only can change oil at your dealership only i can't do in any nissan in another state. I have to drive 6 hours because I work at another state now! More

by javarockbandusa
Recommend Dealer
No
Employees Worked With
Kayla Lambert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 15, 2025

They were very attentive and friendly. Ybey got my car ready in a very timely manner. More

by BGWIMMER7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayla Lambert
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2025

The selection of vehicles was great. The he dealership needs to give their customers the APR as advertised by the commercial on television. This would improve their ratings. More

by jsla1
Recommend Dealer
Yes
Employees Worked With
Jim Nardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

They were very helpful and worked with me on getting my camper trailer inspected. They are great More

by CWFree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2025

Very friendly and professional and quick. They charged me for the tire rotation which was supposed to be complimentary since I bought my tires there. Maybe that didn't get communicated. Once More

by WESBARTS
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Lambert
April 14, 2025

Excellent customer service and care. Easy to work with and knowledgeable.! Mike rocks it everyday. More

by JANETRIDDLEBARGER
Recommend Dealer
Yes
Employees Worked With
Mike Handy
April 13, 2025

The team went above and beyond to get my transmission replaced and do other minor services. Fair price and timely return of my Rouge. I am well pleased with the Service Department. More

by aardvark0886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

The absolute best service department in Virginia! !! Kayla was great! Got me taken care of promptly!! More

by patfarrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Mike Handy was a great help! He answered all my questions and was very informative of what was going on with the vehicle. I never leave reviews or surveys but this one definitely More

by KOREY_CTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Handy
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

This is the best service department that I have ever visited in my life. And Kayla was absolutely wonderful. Knowledgeable and very kind. Over the top service. More

by patfarrell1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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