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Southern Team Nissan of New River Valley - Service Center

Christiansburg, VA

4.7
774 Reviews

774 Reviews of Southern Team Nissan of New River Valley - Service Center

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July 24, 2025

Friendly and caring. Efficient, informative and fast working, On time as promised . Personal touch with each customer. More

by janetrtrail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2025

Came in for a few different things. They couldn’t find the leak in my tires. Not sure if they even looked. At the end asked them if they looked and said well maybe you should just repla More

by Joejoejoejoe9236
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who
Jul 23, 2025 -

Southern Team Nissan of New River Valley responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialVNRV@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 19, 2025

Love the entire company - Technicians and all staff are wonderful. Hate the automated scheduling process - could use some help! More

by CKIPPS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2025

Great customer service. Easy to make appointments, great reminders and great service. Quick and friendly. More

by hleast
Recommend Dealer
Yes
Employees Worked With
Mike Handy, Mike Handy
Jul 23, 2025 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 17, 2025

Great service. Use drop off. Nice on weekends and after hours. Kept informed on status of repairs. More

by hleast
Recommend Dealer
Yes
Employees Worked With
Casey
Jul 23, 2025 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 17, 2025

Great customer service. Easy to make appointments, great reminders and great service. Quick and friendly. More

by hleast
Recommend Dealer
Yes
Employees Worked With
Mike Handy, Mike Handy
Jul 23, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 15, 2025

Love this dealership! ! They are so helpful with every step to buying a new car. More

by Hannad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Southern Team Nissan of New River Valley responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 15, 2025

The dealer ship is close to where I live. I look forward into taking my vehicles there for service. When arriving there I was greeted with and friendly atmosphere and tge customer service was More

by Alfredday53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Hedge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Southern Team Nissan of New River Valley responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 14, 2025

Kayla is incredibly kind and supportive. She always does her best to help us with our cars and handles everything with professionalism and patience. Every time we visit, the experience is co More

by LILIGAUNX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla Lambert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Southern Team Nissan of New River Valley responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 13, 2025

I found Southern Nissan to be honest and fair dealing with my trade in and with the purchase of a new vehicle. More

by No screen name
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Tatum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Southern Team Nissan of New River Valley responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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