Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,408 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Recall was completed with in the time promised. The new waiting area was worth it. The new waiting area was worth it. More
Polite fans fast service, Megan was very efficient, got my paperwork done quickly. Excellent service. my paperwork done quickly. Excellent service. More
This was about to be a good experience buying a car until I sat down with the finance person, I think her name was heather. The sales girl Holly did most things right. I announced early that I hated the I sat down with the finance person, I think her name was heather. The sales girl Holly did most things right. I announced early that I hated the buying process and very sensitive to being targeted with unwanted items and services. I only wanted numbers and answers. holly the salesperson obeyed my requests and behaved honorably and all was going smoothly until paperwork time. Heather, against my request for unwanted goods and services, still attempted to upsell until I literally, was reaching for my keys to abandon the sell altogether. I was forced to be rude to get the sales ploy to end. If anyone every reads these reviews and uses the information I would offer this advise: when a customer asked for nothing extra leave it at that. It only takes one greedy pushy person to ruin the whole opinion of an entire business. Also, the little girl Holly; should be treated well. She reads people well and at no point in time did I resent her … car salespeople are naturally hated and not trusted but she had a way of disarming my reluctance. Overall I’m pleased, compared to our last purchase which had a covid market adjustment, which my wife is still annoyed by and nearly lost her mind when she found out I bought from you again. I’m guessing she will never shop again over 1500 dollars on 2022 Tucson. You asked so I wrote . More
Danielle is great to work with. She's always thorough in explaining things I need She's always thorough in explaining things I need More
Great work from the financial sector and Mr Eddie and most importantly Mr Horatio thank you so very much most importantly Mr Horatio thank you so very much More
Pleasant experience. Service was quick and I had no follow-up issues concerning my oil change/rotate tires appointment. Service was quick and I had no follow-up issues concerning my oil change/rotate tires appointment. More
Love the new location! Service was quicker than expected and totally resolved the door handle issues with my 2016 Tucson… and the loaner Santa Fe only made me want to upgra Service was quicker than expected and totally resolved the door handle issues with my 2016 Tucson… and the loaner Santa Fe only made me want to upgrade, ha! More
Setting up the appointment was easy. The work that needed to be done was explained to me. Everyone was friendly and helpful. The work that needed to be done was explained to me. Everyone was friendly and helpful. More
This is the best dealership in Roanoke. Great cars. Great service. The entire team is excellent. Your service that you need is explained to you and alternatives are offered but for me I’d m Great cars. Great service. The entire team is excellent. Your service that you need is explained to you and alternatives are offered but for me I’d much rather have my car serviced here. Even the waiting are is comfortable and you’re taken care of. More
Clean, friendly, efficient. Very easy to work with! My husband and I are both pleased to be VW owners and work with Southern Team! Very easy to work with! My husband and I are both pleased to be VW owners and work with Southern Team! More