Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
4,389 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
MY NAME IS ERIKA,GARCIA, MY CAR WAS TAKEN TO FIRST TEAM TO BE FIXED, AFTER I HAD A PROBLEM IN THE HIGH WAY AND I WANT TO SAY SPECIAL THANKS TO LISA PHILLIPS, WHO WAS LIKE AN ANGEL TO ME,SOME OTHER MEMBERS TO BE FIXED, AFTER I HAD A PROBLEM IN THE HIGH WAY AND I WANT TO SAY SPECIAL THANKS TO LISA PHILLIPS, WHO WAS LIKE AN ANGEL TO ME,SOME OTHER MEMBERS OF THE TEAM WERE ALSO NICE, AND HELPED ME AS WELL. LISA REALLY WENT THE EXTRA MILE TO HELP US OUT. I AM VERY THANKFUL THAT SHE WAS THERE. THANKS TO ALL OF YOU. VISCERALLY ERIKA GARCIA.. More
Had a great experience last week. I took our new Subaru Forester for a recall repair. The Service manager Eric Horn was berry courteous and professional. He took care of the repair and the whole process w Forester for a recall repair. The Service manager Eric Horn was berry courteous and professional. He took care of the repair and the whole process was effortless. I strongly recommend this dealership. More
Excellent, courteous, and efficient service. Very prompt appointment taken and timely completion of service as promised. All questions answered. Vehicle was found washed and cleaned. appointment taken and timely completion of service as promised. All questions answered. Vehicle was found washed and cleaned. More
I have found First Team to be competent, courteous and efficient in servicing the four Subaru's we have owned. The fairness also extends to their sales staff from which we have bought the last three. I re efficient in servicing the four Subaru's we have owned. The fairness also extends to their sales staff from which we have bought the last three. I recommend this dealership to anyone looking for good,qualtiy service and fair pricing. More
Very, very friendly employees. My wife talked with two or three different employees all of which were courteous, honest and informative. Good folks. I really appreciate the work done on my vehicle as well. three different employees all of which were courteous, honest and informative. Good folks. I really appreciate the work done on my vehicle as well. More
I purchased a volkswagon EOS approximately 2 years ago and have been extremely pleased with both the vehicle as well as the level of service I have received upon taking the car in for warranty service. I and have been extremely pleased with both the vehicle as well as the level of service I have received upon taking the car in for warranty service. I've only had a couple of issues with the vehicle and have found First Team personnel to be courteous and thorough in handling things. From the office staff to the service staff I would highly recommend First Team to a potential buyer. More
I took my 2011 Nissan Versa to the First Team Service Center on February 21 for drop off for service to be done on February 22. It was after 5 p.m. so I was just expecting to park in the lot and turn ov Center on February 21 for drop off for service to be done on February 22. It was after 5 p.m. so I was just expecting to park in the lot and turn over the keys. To my surprise, I was greeted by Sammy who immediately opened the service doors and asked me to bring the car on in. Sammy and Tyler took care of making sure of the items that I needed to be addressed. First Team contacted me both at my home number and my cell to advise that work had been completed much earlier than expected. When I returned on Wednesday to pick up my vehcile, Sammy and Tyler greeted me immediately and made sure that I was aware of the outcome of the items that I was concerned about and made every effort to answer any questions. Your team is more like a family. When I originally purchased my vehicle I had never dealt with First Team but I have been wonderfully impressed with the staff and service that I receive. After having First Team as my deadlership, I will never go anywhere else. Great Job Guys.......... More
I RATE THIS EXPERIENCE VERY HIGH. EVERYONE WAS FRIENDLY AND PROFESSIONAL IN TALKING WITH US ABOUT OUR NISSAN. WE HAVE BECOME A VERY SATISFIED CUSTOMER AND PLAN TO DEAL WITH U FROM NOW ON. THANKS SO MUCH AND PROFESSIONAL IN TALKING WITH US ABOUT OUR NISSAN. WE HAVE BECOME A VERY SATISFIED CUSTOMER AND PLAN TO DEAL WITH U FROM NOW ON. THANKS SO MUCH More
First Team is a highly professional Nissan dealership, in both sales and service. They were helpful in the selection and purchase of my Nissan Xterra and have proven to be a reliable maintenance dealership, both sales and service. They were helpful in the selection and purchase of my Nissan Xterra and have proven to be a reliable maintenance dealership, that I will continue to use and recommend. Robert C. Poland More