Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
3,442 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
payed 132 dollars for a repair that was not done. not very happy. said since no parts was replaced my ext warranty did not apply. had to pay out off pocket. yea lol. very happy. said since no parts was replaced my ext warranty did not apply. had to pay out off pocket. yea lol. More
I always receive superior service. Would highly recommend them. Mike White is always very helpful. them. Mike White is always very helpful. More
The entire experience was perfect. The team was professional and personable and the work performed was excellent. professional and personable and the work performed was excellent. More
I took my 2010 Subaru Outback to First Team on March 8, 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I 2018 to fix an oil leak. They claimed the leak was caused by the oil filter being loose. They tightened the filter, but the oil leak continued. I returned the car to First Team on 4/6/2018, and they claimed the leak was coming from the oil pump. I paid them $752.56 to fix it, but the oil leak continued. After many more visits since then, they tried and failed to properly diagnose the leak. In the meantime, I paid them over $3,000 in maintenance and other engine related repairs, at their recommendation. Finally, on February 6, 2020, they claimed to have found the source of the leak to be a hole in the engine block. After that discovery, they tried and failed to fix the hole with JB Weld. Now they say nothing can be done to fix it. The incompetence of First Team’s service center has cost me thousands of dollars, caused very much inconvenience and frustration, and left me with a car that is almost worthless, even though I followed all of their service recommendations. Trusting my car with First Team was one of the worst decisions I have ever made. Do not make the same mistake! More
Service Depart for Nissan I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be I received excellent care during my recent visit on Saturday Morning. I found out there were a few major things going on with my car that needed to be repaired since it has 146,000 miles. Matt Harmon had me back in the shop on Tuesday Morning to replace my tie rods (inner and outer) Now my steering feels like a brand new car. I highly recommend Matt Harmon and the Nissan Service Department. Thank you for loaning me a rental during this time and having great employees. BeckyT More
Awesome Service! Recently relocated to the Roanoke area. The service and help received from Mike has been Awesome. Thanks for the stellar service!! See you soon for my Recently relocated to the Roanoke area. The service and help received from Mike has been Awesome. Thanks for the stellar service!! See you soon for my next preventative maintenance. More
Great service and quality of Work I needed to have my oil change and just basic work done, With my request i needed it done on my lunch break so roughly within and hour. They were able I needed to have my oil change and just basic work done, With my request i needed it done on my lunch break so roughly within and hour. They were able to get it done right around an hour so i was a happy camper. Definitely recommend to friends and families. More