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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,247 Reviews

5,247 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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August 17, 2024

No matter what your service appt. Is for, they stay up-to-date on your vehicle. More

by SCARLEO1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2024

The only thing I was upset about they were supposed to set my tires to 33 lbs and they chargede. Once I drove the car they were all different 36, 38, 35,37. Everything else was great as ususal More

by BETTY140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Body shop repainted the roof of my Hyundai Sonata. Excellent communication and turnaround time for the repair.. More

by henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
August 16, 2024

Nice, helpful staff. Completed state inspection, oil change and tire rotation quickly. Waiting area is comfortable. More

by marybless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Great rapport with mechanic, very friendly, had an issue with the address on google, drove to the wrong place and had to go to the new place based off a sign so I was little late to appointment. It was clea More

by kaylagibson1377
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Had my oil changed and some other work done about $400 worth got home and now I need to take it back. They did not reset the engine light once I change the oil. More

by CAROLYN_1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Adams (Hyundai)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Service is excellent. I would highly recommend to everyone I know. Thank you for being the caring business that I can depend on. More

by FRANCLAY1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

Inconsistent, inconsiderate, and ignorant of customer communication. Called and left multiple voicemails for a service advisor who would not give me a call back. Left multiple voicemails to the general s More

by nicolelquesenberry
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria Durham
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The quality of the actual work done to my vehicle has always been great. The quality of the customer service I have and continue to receive is disappointing at best. On multiple occasions I am told I w More

by CHRISTIANNEWBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Horatio Doregos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
2.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2024

The dealership was great, the warranty company not so much, but Maria took care of it and got things moving!!! More

by INFINITEPOF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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