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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,378 Reviews

5,378 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 17, 2025

Just went to the Hyundai service center and was denied my free oil change? So I have had my Veracruz for 15 years and was informed that in order to continue with the Values for Life, that I would have to hav More

by Huskey_dog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Starkey
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

I was extremely pleased from the second I walked in the door to the second I walked out. All the staff was very informative- polite and didn’t rush me in any way. The facility was super clean. Loved the vi More

by BLESSEDGIRL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 16, 2025

Express Service oil change was fast. Maria took care of a small issue politely and quickly. And she is funny! More

by myoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 16, 2025

Great, friendly staff. Comfortable waiting room and quick service They always give all the recommendations, but never try to push me in to buying something I don't need for More

by JAXX079
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 16, 2025

I like this dealership close to home and the staff is very friendly and kind More

by DEBORABURNS7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 16, 2025

The service was performed on time and as expected. They called with updates and were very informative and knowledgeable. They were also very professional. Thank you. More

by pascoe05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 16, 2025

Dealership was decent. Sales team was helpful and was able to answer all my questions. More

by rojin.raja91
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fink
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Southern Team has taken care if our Subarus for 10 years. Great service; great people. More

by MELISSADAVIS1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon (Subaru)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Jenifer and the service team was on point. I was notified every step of the way of progress being made From the time I dropped it off to the time I picked it up ) thank you southern team fo More

by DERICK4DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Nice folks; service performed well; will return for next service intervals on my two VW Beetles. More

by LHALL1999NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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