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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,216 Reviews

5,216 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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April 26, 2025

Very professional. Good atmosphere. Clean area to wait. Washed my car. Reviewed all my options. More

by LRADFORD37
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
April 26, 2025

Generally quite good. Quick and efficient. Disappointed they won't disable the auto start/stop feature. It is most annoying and does nothing for safety or fuel efficiency. More

by Shop.tlm724
Recommend Dealer
Yes
Employees Worked With
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
April 25, 2025

The customer service is excellent. They added an extra service I requested at the last minute and they were able to complete the service. More

by gracchus50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

5 55 All were helpful, but I think the name that really stood out and helped us a lot was Lisa Phillips.. Not sure If I got the name right, but the woman who helped us was personal and professional and hel More

by Evantaub
Recommend Dealer
Yes
Employees Worked With
More than excellent. They truly went out of the way to help us with a situation on our car that we did not realize.
April 25, 2025

I would recommend them both to anyone who is looking to buy a new car. More

by debbiemcquain1974
Recommend Dealer
Yes
Employees Worked With
Bryan & Jeff
April 25, 2025

Personalable, but Professional, caring, offered extras, clearly examples everything, went the extra mile. Heather the finance manager was patient and very knowledgeable. More

by Riverwoods21
Recommend Dealer
Yes
Employees Worked With
Holly and Henry
April 25, 2025

I didn't get a return call when I left a message. Couldn't use the website to make an appointment. My husband finally got a call back. Then, we get a survey very quickly. I dislike these surveys! More

by CKDOGONIT
Recommend Dealer
No
April 25, 2025

Excellent service and communication updating me on my vehicle step by step. Highly recommend them More

by espatc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

Efficient, helpful. Kept me informed on progress. Asked my permission before putting on a new part. More

by BECKYJHARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Great service department! Very cordial and knowledgeable! They were incredibly busy but the were courteous and friendly. More

by TAMMY.MAYES
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
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