Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,867 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Website says express service…. no appointment needed for an oil change and tire rotation…get there early and am the first one there…service rep says I need an appointment. Sad… no appointment needed for an oil change and tire rotation…get there early and am the first one there…service rep says I need an appointment. Sad… More
Maria is amazing to work with! She always has a smile on her face and gets things done! She always has a smile on her face and gets things done! More
Troy did a great job getting my car in and inspected ina timely manner. Him and his team were very friendly timely manner. Him and his team were very friendly More
I've always rated them a 5 before but the last two times I was there, the customer service was irritating. I don't appreciate being talked down to. I've sold cars and taught computer software so it's irrita I was there, the customer service was irritating. I don't appreciate being talked down to. I've sold cars and taught computer software so it's irritating when I explain what's happening the service rep keeps being so condescending, no matter what the problem or the outcome. I worked with some CS reps in dealership who did this, acting like the customer was doing them a favor showing up at the dealership AFTER buying a car. I put off complaining but now I can forget about it. More
Great dealership and service department. Very responsive to you needs and excellent customer service. Thank you. Very responsive to you needs and excellent customer service. Thank you. More