Southern Team Hyundai Nissan Subaru Volkswagen

no secret, its not usually, well never, a pleasant experience to purchase a car...(sorry guys) but......this time was different, we were greeted by Blake outside,and it was super cold, he was very fri experience to purchase a car...(sorry guys) but......this time was different, we were greeted by Blake outside,and it was super cold, he was very friendly, non vulture like, and we told him up front our credit was BADDDDDD! so before we looked at cars, and got all warm and fuzzy over them, we needed to run our app and credit to see what we could even get approved for. He was very professional and said no problem, lets go do that. So during the whole credit app he was not pushy he was looking to help us. we found a couple cars in our budget and test drove one. came back in andran the app took maybe 20 min at most he came back said you are approved for that vehicle, and then we just waited for manager to get paperwork together and sign. we got there at 4:30pm ish and we left by 8pm. Amazing! we will definately be going back to them in future once credit rebuilt to help him out with a slightly more costly vehicle :) Thank you again so much.. More

Very pleasant! Would reccomend to others. I came looking for a car and he helped me choose how muuch I could afford adn was very patient with me while purchasing my car as we were on a time schedule as well for a car and he helped me choose how muuch I could afford adn was very patient with me while purchasing my car as we were on a time schedule as well. More

My wife and I could not have had two better people to work with on the purchase of our New 2013 Altima SL. They made the purchase more our choice, base on the info given to us. My wife and I tested dro work with on the purchase of our New 2013 Altima SL. They made the purchase more our choice, base on the info given to us. My wife and I tested drove 4 other car makers mid size cars and found this the Altima to be the best buy for the money. Thanks again to Mike F and Renae A. More

I recently purchased a new Santa Fe Sport from Keith Morris at First Team. From the time we did the test drive, to negotiating my trade, buying the car was a good experience. Keith was knowledgeable a Morris at First Team. From the time we did the test drive, to negotiating my trade, buying the car was a good experience. Keith was knowledgeable and answered all of my questions. The rest of the team was great to work with as well. They were attentive, fair and I didn't feel like I was being taken advantage of. This was the best car buying experience I have had. I will definitely recommend First Team and Keith Morris. More

Name of Employee worked with: Bill Ferguson,Nissan Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Fergu Name of Employee worked with: Bill Ferguson,Nissan Service Advisor bferguson@firstteamautomall.com I received excellent service from Mr. Ferguson in the Service Department. He helped me by going the extra mile to satisfy my issue with my sun visor. I will be back to this dealership if I ever again have a small, or large, challenge with my car. Keep up the great customer service, by having great employees like Bill Ferguson! Ann Stretch Roanoke and Arlington, Virginia More

The recent purchase of our 2013 Forester was the second Subaru we have bought from First Team Subaru. Hoever, this was the first time I have ever purchased an automobile on my own, in addition to purchasin Subaru we have bought from First Team Subaru. Hoever, this was the first time I have ever purchased an automobile on my own, in addition to purchasing online. Holly Newell explained each step clearly and metaphorically held my hand throughout the process. The other staff members at the dealership were helpful and cordial. We expect to take advantage of the maintenance program as needed. More

Other than being disappointed in the selection of manual vehicles available in the Forester line, the experience good. I ended up with the Outback and now that I've been driving it, I think I like it better vehicles available in the Forester line, the experience good. I ended up with the Outback and now that I've been driving it, I think I like it better anyway. George Thompson and Linda Hamelberg were a pleasure to work with! Except for George burning his lunch in the microwave and making the show room smelly :-) More

Keith was such a joy to work with, he went above and beyond his job to help us and he has also called twice to check on us and to see how things are going with the car, also Allen Perry showed us everyt beyond his job to help us and he has also called twice to check on us and to see how things are going with the car, also Allen Perry showed us everything about the Blue Link and all the accessories with the car, I would recommend these to guys to everybody!!! Thanks Keith and Allen!! More

This is our second Subaru from First Team in 2 years. I liked my wife's Forester so much decided to get one for me. Found a great used 2010 Forester that was priced well. Linda and Holly were my sales re liked my wife's Forester so much decided to get one for me. Found a great used 2010 Forester that was priced well. Linda and Holly were my sales reps., we got our other Forester from Linda in 2011. Sales process was easy and relative quick, being a Saturday. All the staff was very friendly and knowledgeable. All questions answered. After the test drive there was a small service issue that was taken care of same day. This is my third vehicle from this dealer, the other being a Nissan pickup purchased in 1993 which I still have. Car shopping and buying is never fun but this dealer tries to make it as easy as possible. Every questions answered, concern met. If there was any negative was that the car didnt come with even a used set of floor mats. Would buy from First Team again. More

I recently purchased an Impreza at First Team, having purchased a BRZ (sweet!!!) just two months or so before. Additionally, in the past my wife has purchased Subarus here. Our experiences with this de purchased a BRZ (sweet!!!) just two months or so before. Additionally, in the past my wife has purchased Subarus here. Our experiences with this dealership have all been positive. Bill Scott, the salesman for both my vehicles, seemed to understand from the outset what my wants (a BRZ!!!) and expectations were, and was able to answer and even anticipate questions. I found him easy to work with, and I believe I got good deals each time. Without exception, other staff members--salespersons, receptionist, and Juan the finance guy--have been both friendly and helpful. Juan found me a attractive finance rate both times, and did some looking to do so. I have always liked the "no haggle" philosophy at First Team, and each time my wife or I have purchased a car there we have felt we were fairly treated and given a fair price and a fair trade. Over the years, I've known more than one dealer I wouldn't use the word "fair" to describe, so all the "fairs" in the previous sentence constitute high praise in my book. My wife and I were very pleased with the First Team service department with her cars in the past, and I trust I will continue to be when I bring my two vehicles in for service. Initial impressions with Greg, the Subaru service manager, were very positive in dealing with a minor problem with my BRZ. All in all, to this point all my experiences with this dealership have been positive, and I would rate them very highly. More