Southern Team Hyundai Nissan Subaru Volkswagen

Love my xTerra! I had been talking with Mel by phone for several days about locating me a hard to find xTerra S. We went by on Friday to drive the xTerra Pro-4x Firs I had been talking with Mel by phone for several days about locating me a hard to find xTerra S. We went by on Friday to drive the xTerra Pro-4x First Team had on their lot and to start the search process for the other model. Mel was tied up and asked Joe to help us. Having worked at several dealerships myself, I appreciate the fact the salesmen all work together as a team and are not fighting over customers. Once back at the dealership we started discussing the search process. Mr. Munsey stopped by asking how we like the Pro-4x. I told him I loved it but it was more than we planned on spending. (top of the line package) I told him if he got it within my range I'd take it, not believing there was a chance. He did it! He made it work out so that I got the Pro -4x package for within a few dollars a month of what I was planning on spending for the lower model. Felt they were fair with my trade in based on the Kelly Blue Book values I had researched prior to going into dealership. They presented additional options like extended warranties, undercoating, sealants, etc, but I never felt pressured to buy anything other than exactly what I wanted. Everyone was very friendly, helpful, efficient, and made it a super smooth transaction. This was my first experience with First Team Auto and I could not be more pleased with the sales experience and hope in the future the service experience is just as pleasant. More

Wonderful! This is the first place I thought about when I needed a car. My wife's car was purchased at First Team, my Father-in-law's car was purchased there and This is the first place I thought about when I needed a car. My wife's car was purchased at First Team, my Father-in-law's car was purchased there and now mine. Great values, great people! I got what I wanted. Keith was wonderful. He found me a car better than what I started looking for at the same price. I can't say enough good things about my experience. The service after the sale has been spectacular. I got the spare key in less than a week. The options to cover the car beyond the included terms are wonderful. The additional cost is negligible for the peace of mind it offers. Thanks again First Team. My family and I respect a company who is honest and puts its customer first. We will be doing business again in the future. More

Best auto buying ever I have purchased quite a few vehicles in my adult life and can honestly say that this was the best purchasing experience ever. Mel Dobbs is an outstan I have purchased quite a few vehicles in my adult life and can honestly say that this was the best purchasing experience ever. Mel Dobbs is an outstanding sales person who has the customer's interest at heart. No pressure. He works with the customer to make sure the buyer is totally pleased with the purchase. The other First Team people we with worked with were most helpful, respective and courteous. Mel made sure we got the best deal possible for the vehicle we wanted and went to great lengths to see that we were totally satisfied with our purchase. I would not hesitate to recommend Mel and First Team to anyone. More

Repeat customer I think this is the 5th vehicle that I have bought from First Team. Each time the experience is a little better than the last. All car dealers have "u I think this is the 5th vehicle that I have bought from First Team. Each time the experience is a little better than the last. All car dealers have "upsale" packages that they try to get you to buy. I like the fact that there is ZERO pressure for these packages at First Team. I have walked out of other dealerships because of their pressure sales. Not the case here. I also have give a big thumbs up for my salesperson, Bill Scott. Working with him on finding the "right vehicle" was a pleasure and not a chore. It was more like sitting down with a neighbor than "dealing with" a salesperson. I would recommend him to anyone who really doesn't like dealing with a pushy salesperson. More

I love my Subaru! We bought our Subaru Forester this past Saturday and Steve and Rick were so wonderful to work with. We had looked at another dealership and had narrow We bought our Subaru Forester this past Saturday and Steve and Rick were so wonderful to work with. We had looked at another dealership and had narrowed our choices down between the Subaru and the other dealership. I have to say that the customer service at First Team was wonderful, I felt like a guest not another number as I did at the other place. Everything went smoothly, all questions were answered and we left happy. Way to go First Team! More

Teamwork Ron made in roads with my son who we were there to buy a car for. They hit it off well and Zac seemed more relaxed. Ron was knowledgeable and non pr Ron made in roads with my son who we were there to buy a car for. They hit it off well and Zac seemed more relaxed. Ron was knowledgeable and non pressuring. Renee helped us see another possibility when we were ready to leave. Good job guys. More

I bought a brand new Subaru this past Saturday from the team at First Team and the help of the awesome, Linda Hamelberg. I cannot say enough wonderful things about my experience. It was the easiest and mos team at First Team and the help of the awesome, Linda Hamelberg. I cannot say enough wonderful things about my experience. It was the easiest and most pleasant car buying experience I have ever had and would highly recommend this dealership, the team, and especially Linda H. to anyone in the market! I am a proud owner of a new Subaru Outback and am so glad I chose this dealership to work with. Whitney H. Lasitter More

LOVE FIRST TEAM AUTO MALL- Always a great experience and great people to work with! They are always willing to get you into the vehicle best suited for you and your needs!! Sherry Wampler is a great and f great people to work with! They are always willing to get you into the vehicle best suited for you and your needs!! Sherry Wampler is a great and friendly saleperson and makes buying a car a very pleasant experience. David Dillon is unlike any other President and General Manager of a car dealership because he himself will get involved to make sure you have a great experience and get what you want. He doesn't just sit in his office behind closed doors, he is there to help with any deal to make sure you are pleased with your purchase. Allen Perry, who is a finance director was great and knew his products and explained the entire paperwork process as he went along. Mike Munsey, who is also a manager is always very friendly and willing to help in anyway possible. Renae Aquilina- well Renae is just a top notch Sales Manager and great person!!! Like I said, FIRST TEAM should be your ONLY place to shop when buying a car!! More

My sales person, Joe Brogan, was very knowledgeable about my questions on the Rogue. He was able to answer all of my questions that I had. All of the folks that I dealt with that day were very friendly. M my questions on the Rogue. He was able to answer all of my questions that I had. All of the folks that I dealt with that day were very friendly. My only concern is that no loaner cars are available if having your car serviced overnight or a big part of the day. The dealership where I bought my last car offers free loaners in these types of situations. It was my understanding that rental cars are available but no free loaners. Overall I was very pleased with the transactions and would recommend this dealership to friends. More

I bought a 2013 Hyundai Veloster last week from First Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing short of comfortable throughout the whole process. They truly put me at ease with buying from them by showing genuine concern for my concerns on budget. I test drove numerous vehicles and got budget estimates on a few. Once I finally decided on the Veloster, the sales team worked together with the financing manager to help me keep my monthly budget at a manageable rate for me. If one payment range did not work for me, they reassessed and worked to lower it for me however they could. I never once felt pressured to buy a car from these guys and that made it so much more comfortable of an experience for me. Unlike many car sales venues, First Team did not seem like they were there to just sell a vehicle to me. They seemed more there to HELP make my car buying experience as easy, comfortable, and stressfree as can be! I am excited to have my new car and feel so happy that if I have any questions, comments, or concerns about my vehicle that I can just swing by First Team and that the guys will help me as much as they can! I HIGHLY recommend buying from First Team in Roanoke. Thanks to Marcus Burwell, Joe Brogan, and their management/financial team for all they have helped me with! More