Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ordered a new car Great test drive experience.. Mel was very knowledgable about the cars and gave plenty of time to look them over. No pressure at all. They did not Great test drive experience.. Mel was very knowledgable about the cars and gave plenty of time to look them over. No pressure at all. They did not have what I wanted on the lot, but they were happy to order what I wanted. The car has not come in yet, so my experience is not complete. So far so good! More
Marcus Burwell This is the 4th vehicle I have purchased from 1st Team over the years & the 2nd from Marcus Burwell. Marcs didn't have the Turbo Veloster I want, so This is the 4th vehicle I have purchased from 1st Team over the years & the 2nd from Marcus Burwell. Marcs didn't have the Turbo Veloster I want, so he & David Dillion (president of 1st Team) located the vehicle I wanted in WV & delivered it a few days later. Again OUTSTANDING customer service! More
very bad service I live 40 minutes away from Roanoke, tried calling service to get my Nissan worked on,I tried calling all day Monday left 3 messages, Tuesday I tried I live 40 minutes away from Roanoke, tried calling service to get my Nissan worked on,I tried calling all day Monday left 3 messages, Tuesday I tried to call no answer, try calling somebody in charge over service no answer, I ordered my parts so parts service is excellent they know their stuff, needless to say I will have to drive all the way up there to get my parts and then drive all the way to staunton at Valley nissan to get the parts in, that's a shame how service is, very disappointed More
Care and attention as if I were a new care customer! First Team salesperson Jason helped me with my purchase of a pre-owned Subaru. Not only did he help with all the paperwork, he transferred EVERYTHING First Team salesperson Jason helped me with my purchase of a pre-owned Subaru. Not only did he help with all the paperwork, he transferred EVERYTHING from my old car to the new - and put the things in exactly the same places! Then when I called the next morning with a question, he knew the answer right away. Just a super person! More
Wonderful first time car buying experience! Mel was absolutely fabulous to work with. He made my car buying experience fast, simple, and entertaining! He made me feel very confident about the ca Mel was absolutely fabulous to work with. He made my car buying experience fast, simple, and entertaining! He made me feel very confident about the car I purchased and tried to do everything possible to satisfy my needs while also working within my budget. 10/10 I will be returning and recommending all my friends. More
AWESOME I dont know where to start from. I loved everything about it. Tiffany(Sales) was very nice and she was trying everything she can do make the deal. She I dont know where to start from. I loved everything about it. Tiffany(Sales) was very nice and she was trying everything she can do make the deal. She went out in the rain and took the pictures of the car and explained features of the car.She is really nice and Ric is also equally great :) The car was little bit over my budget but I still choose to buy from them only because they have been trying there best to make me satisfied esp I am out of state buyer. The only thing was the processing fees which I thought high. but other than that it was wonderful :D More
Amazing The salesman (Marcus) was awesome. He worked with me and was very patient, not pushy. He helped me find a GREAT car in my price range and worked with The salesman (Marcus) was awesome. He worked with me and was very patient, not pushy. He helped me find a GREAT car in my price range and worked with me on financing. I am now the proud owner of my very first brand new (2015) car! More
New car purchase Great salesman I was in the process of trying to decide whether to purchase an Accord, Altima or Sonata, My daughter and I were just lookin Great salesman I was in the process of trying to decide whether to purchase an Accord, Altima or Sonata, My daughter and I were just looking when Keith Morris ask if he could help us. We asked him to give us some time and unlike other salesman he did not approach us until we needed him. He was very informative and went out of his way to assist us. After out test drive of the Sonata he answered our questions and was not pushy. Because of the way we were treated by Keith and Chip I was no longer interested in test driving other vehicles. He ended up selling me the Sonata and my daughter decided to purchase a Santa Fey at the same time More
Good experience Salesmen (Marcus and Mel) were nice and did not "push" us to make a purchase. Overall experience was positive. Would definitely recommend this dealer Salesmen (Marcus and Mel) were nice and did not "push" us to make a purchase. Overall experience was positive. Would definitely recommend this dealership and sales people. More
I just moved to the area My wife and I just moved to Roanoke and my car had to be inspected. I couldn't have asked for better service. One of my worries about moving was if th My wife and I just moved to Roanoke and my car had to be inspected. I couldn't have asked for better service. One of my worries about moving was if there was a Subaru dealer, and further more if they had a good reputation. I'm resting easy now that I met Eric Horn and his crew in the service department. Thanks so much for making my move a little easier, and most of all very welcoming! More