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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

4.7
6,229 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 6,229 reviews

January 25, 2015

Ordered a new car Great test drive experience.. Mel was very knowledgable about the cars and gave plenty of time to look them over. No pressure at all. They did not More

by Mm1961
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
Jan 27, 2015 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It is magnificent to know that Mel and our staff were able to provide you with the pressure-free and knowledgeable service that First Team Subaru is known for. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

January 06, 2015

Marcus Burwell This is the 4th vehicle I have purchased from 1st Team over the years & the 2nd from Marcus Burwell. Marcs didn't have the Turbo Veloster I want, so More

by Dataman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Burwell
Jan 06, 2015 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Marcus was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

January 06, 2015

very bad service I live 40 minutes away from Roanoke, tried calling service to get my Nissan worked on,I tried calling all day Monday left 3 messages, Tuesday I tried More

by tommy4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Henry "Chip" Bennett, IV
December 29, 2014

Care and attention as if I were a new care customer! First Team salesperson Jason helped me with my purchase of a pre-owned Subaru. Not only did he help with all the paperwork, he transferred EVERYTHING More

by SueH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Dec 30, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Sue, we appreciate you taking time to leave us a great review! We are pleased to hear that Jason did a great job in assisting you in your purchase. He is truly an exceptional employee and we appreciate him for giving you a great experience! We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

December 09, 2014

Wonderful first time car buying experience! Mel was absolutely fabulous to work with. He made my car buying experience fast, simple, and entertaining! He made me feel very confident about the ca More

by sjm26950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
Dec 09, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Your marvelous review means a lot to us. We appreciate your feedback and are happy to hear that Mel was able to meet your needs. At First Team Hyundai, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

December 03, 2014

AWESOME I dont know where to start from. I loved everything about it. Tiffany(Sales) was very nice and she was trying everything she can do make the deal. She More

by Anshul Amin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Dobbs
Dec 04, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Anshul, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We are pleased to hear that Tiffany and Rick did a great job in assisting you in your purchase. We understand that buying a car is an important decision and we are honored that you chose First Team Nissan. Please feel free to contact us if you have any questions about your new purchase. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

November 29, 2014

Amazing The salesman (Marcus) was awesome. He worked with me and was very patient, not pushy. He helped me find a GREAT car in my price range and worked with More

by jenmeade01
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry "Chip" Bennett, IV
Dec 02, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Jen, thank you very much for taking your time to leave us a great review! We are pleased to hear that Marcus did a great job in assisting you in your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. We look forward to assisting you with your future sales and service needs. Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

November 25, 2014

New car purchase Great salesman I was in the process of trying to decide whether to purchase an Accord, Altima or Sonata, My daughter and I were just lookin More

by Roger Lacombe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip, Keith Morris
Nov 26, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Roger, congratulations on your new vehicle! I am happy to hear you are enjoying your purchase. At First Team Hyundai, we strive to ensure that no question or concern goes unanswered and it’s encouraging to know that Keith was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you for your next servicing needs. Michael H. Munsey – GSM mmunsey@firstteamauto.com

November 22, 2014

Good experience Salesmen (Marcus and Mel) were nice and did not "push" us to make a purchase. Overall experience was positive. Would definitely recommend this dealer More

by Joy Dean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mel Dobbs
Nov 24, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Joy, we appreciate you taking time to leave us a great review! We are pleased to know that Marcus and Mel did a great job in assisting you in your purchase. We understand that one thing people desire most about their car buying experience is that it is comfortable and not pushy. We try to create that environment for each and every customer. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Michael H. Munsey – GSM mmunsey@firstteamauto.com

November 21, 2014

I just moved to the area My wife and I just moved to Roanoke and my car had to be inspected. I couldn't have asked for better service. One of my worries about moving was if th More

by Joe Matz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Horn
Nov 24, 2014 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Hi Joe and thank you for this great review! We're excited to hear that Eric took care of you! He is a great asset and we appreciate all he does. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Gary Baber - Vice President

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