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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
6,229 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 6,229 reviews
June 24, 2015
First Team First Class Awesome place!!! Greet people!!!! I will definitely recommend first team from now on!!!! They came very close to what I wanted for my trade and got o Awesome place!!! Greet people!!!! I will definitely recommend first team from now on!!!! They came very close to what I wanted for my trade and got our payments where we wanted them THANKS!!!!!!!!!!! More
by BHOLCOMB00
Verified CustomerEmployees Worked With
HOLLISH
June 17, 2015
Excellent It was on overall great excrescence! I was shocked it took 4 hours and 45 minutes from start to finish but it has been 15 years sense I got a new car. It was on overall great excrescence! I was shocked it took 4 hours and 45 minutes from start to finish but it has been 15 years sense I got a new car. I did test drive 2 cars an it was not as if I was just waiting around on others. We where always moving the proses forward. It just took a long time. More
by JGARRETTR
Employees Worked With
LEWIS
June 16, 2015
Experience My experience is always good when I come to First Team. I believe I got a great car for the price. The time I had to wait to finish my paperwork and f My experience is always good when I come to First Team. I believe I got a great car for the price. The time I had to wait to finish my paperwork and finally get in the car took a lot longer than I expected though. Overall, I had a good experience. More
by JAB2152
Employees Worked With
MUNDY
June 10, 2015
Very pleased with my purchase I was very pleased with my purchase here. From the moment you step here, everyone is very nice and welcoming. I went there with a specific amount I wa I was very pleased with my purchase here. From the moment you step here, everyone is very nice and welcoming. I went there with a specific amount I wanted to spend and a few types of cars I liked. Got to test drive the cars I was interested in, ask questions, then made my own choice of which price and warranty was right for me. Very happy with how everything worked out. The experience was made very simple, and I will definitely continue to go here for future car needs. More
by FRANTUM89
Employees Worked With
HOLLISH
June 10, 2015
2015 Hyundai Sonata Limited Great service, really enjoyed working with Steve and Chip. They got me the right car at the right price. Couldn't have asked for a better sales team. Great service, really enjoyed working with Steve and Chip. They got me the right car at the right price. Couldn't have asked for a better sales team. More
by MAMONT92
Employees Worked With
HARTSOCK
June 06, 2015
Vjery happy with First Team! This is the 6th or 7th vehicle I have purchased from First Team and I have been very happy with all of them. I only traded for a newer model each tim This is the 6th or 7th vehicle I have purchased from First Team and I have been very happy with all of them. I only traded for a newer model each time. More
by BCBS1953
Employees Worked With
DOREGOS
June 04, 2015
Great People Great Prices, Great Customer Service Very good people to deal with very knowledge and always willing to take the time to explain the simplest of questions. I would definitely recommend th Very good people to deal with very knowledge and always willing to take the time to explain the simplest of questions. I would definitely recommend them to friends and family. A great experience More
by LLCOACH829
Employees Worked With
HARTSOCK
June 03, 2015
cheap! Descent cars at affordable prices. Plenty of stock, but no negotiations kind of takes the fin out of car shopping. I mean how was I to know that's th Descent cars at affordable prices. Plenty of stock, but no negotiations kind of takes the fin out of car shopping. I mean how was I to know that's the best deal possible. More
by AWEBB091
Employees Worked With
LEWIS
June 02, 2015
I love my new car! The sales staff at First Team Auto were very friendly and personable! I especially enjoyed working with Horatio and Matt; they were professional, know The sales staff at First Team Auto were very friendly and personable! I especially enjoyed working with Horatio and Matt; they were professional, knowledgable, and respectful. I wish I could say the same about all of the First Team members that I worked with, but unfortunately, one of the team members made multiple offensive comments to me about the fact that my boyfriend and I live together but we are not married. I do not recall coming to this dealership seeking spiritual guidance concerning my relationship. Furthermore, I did come to this dealership to have someone judge me because I subscribe to different beliefs than they do. At one point, during price negotiation, this particular team member looked at me and said he was surprised at how well I was keeping up with everything. This was offended me because why shouldn't I be able to keep up? Because I am a female or maybe because I am 24 years old? I'm not sure why he was so surprised by my ability to "keep up." All I know is that I don't deserve to be condescended to and I don't deserve to be told that my "boyfriend needs to put a ring on my finger." It's completely unacceptable and inappropriate. Because of this, I will never recommend this dealership to friends or family. I have only glowing remarks for other members of the team that I worked with including Horatio and Matt, but again, any positive experiences I had with these two team members is ultimately negated by your other team member who felt it was appropriate to judge my relationship and dictate to me that I should be married. It's literally NOBODY at that dealership's business whether I am or am not married. I have never been talked to like that before, and I will not let anyone talk to me in that way again. More
by SMITH4KL
Employees Worked With
HIGGS
May 30, 2015
Great dealership! Would return to First Team Auto Mall. They are very friendly, thorough, and easy to work with. I would suggest working with Matt and Chip to get your Would return to First Team Auto Mall. They are very friendly, thorough, and easy to work with. I would suggest working with Matt and Chip to get your new Hyundai! More
by BWUERGLER
Employees Worked With
HIGGS
