Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent selection and pricing, all staff positive and helpful, Linda Hamelberg cares that correct choice made and works hard to deliver. I have purchased from First Team several times. helpful, Linda Hamelberg cares that correct choice made and works hard to deliver. I have purchased from First Team several times. More
Excellent selection and pricing, all staff positive and helpful, Mike McNeely cares that correct choice made and works hard to deliver. I have purchased from First Team several times. helpful, Mike McNeely cares that correct choice made and works hard to deliver. I have purchased from First Team several times. More
Even with a power outage at the dealership everyone involved worked hard to make sure all my needs were met and all my questions were answered. A very good overall experience. involved worked hard to make sure all my needs were met and all my questions were answered. A very good overall experience. More
The entire experience was horrible and the General manager is awful. In our community he goes out to purchase products from local retailers and demands discounts while in the moment or he will not sho manager is awful. In our community he goes out to purchase products from local retailers and demands discounts while in the moment or he will not shop your store as he states. But if you visit his dealership he will not even discuss price at all. He was rude to my wife and made it clear that during my short visit he was not interested in my business. I will never purchase a automobile from this dealership. Double standard rip off! More
Mel Dobbs,Salesman at First Team was very helpful. When we went to the dealership, we were not planning on buying a car. We were just going to look at a Nissan Altima, test drive and ask some questions. Me we went to the dealership, we were not planning on buying a car. We were just going to look at a Nissan Altima, test drive and ask some questions. Mel Dobbs told us about what all the Altima featured. We were very impressed. He worked with us and we were sold. We bought a Nissan Altima and we are very happy with it. We would definitely recommend Mel Dobbs at First Team to anyone who wants to buy a car. More
These guys were absolutely great! They were professional, answered all my questions, and didn't pressure me to make a purchase. They went above and beyond to find me the car I was looking for and gave me a g answered all my questions, and didn't pressure me to make a purchase. They went above and beyond to find me the car I was looking for and gave me a great price on it. They were friendly and made buying a car actually fun, instead of stressful. Jeffrey Spencer in the Finance office was really patient and explained every single piece of the process and paperwork. Kenny Martin worked with me over a few days to make sure I had the car I wanted - go see him - he will really look after you and get you a great car! You will enjoy buying a car from these folks - they are extremely professional and know how to treat customers as guests. More
Purchased a 2013 Hyundai Sante Fe Sport. Buying experience was very pleasant. First Team Auto staff very friendly and easy to work with. Sales agent was friendly, helpful ad not pushy. Would re experience was very pleasant. First Team Auto staff very friendly and easy to work with. Sales agent was friendly, helpful ad not pushy. Would recommend this dealership. More
My experience at First Team Auto mall was great. This is my fifth car purchase from this dealership and I continue to return because of the great prices, friendly sales staff, and great selection. Mike was my fifth car purchase from this dealership and I continue to return because of the great prices, friendly sales staff, and great selection. Mike was a great salesman, he was knowledgeable, professional, and friendly. I have purchased many new cars and dealt with many dealerships both new and used and First Team is by far my favorite. The speed of service is also great. I was in and out in just a few hours, there is no sitting around all day trying to get information. All of the staff works fast to get you the figures you need and let you make the choice. They are not pushy or intrusive. I would highly recommend First Team. More
We have purchased cars from First Team Auto for years. There is not another dealer we would even consider going to. Not only is the sales staff knowledgeable, but they are all friendly and helpful. Davi There is not another dealer we would even consider going to. Not only is the sales staff knowledgeable, but they are all friendly and helpful. David Dillon is awesome. We feel like we are family when we are dealing with them. We also suggest First Team to our adult children and friends, several of whom have also bought cars from First Team. We are so pleased with the Murano we purchased this past week and are delighted with its comfort, controls, ease of using the electronics, attractiveness, and even gas mileage for a car so new. Thanks, again, First Team. Elmer and Sue Hodge More
Mr. Dobbs was very professional, helpful and patient with me as I drove in from 2 hours away to purchase a vehicle that I was interested in online. He made it the most low pressure, casual, enjoyable car buy me as I drove in from 2 hours away to purchase a vehicle that I was interested in online. He made it the most low pressure, casual, enjoyable car buying experience that I have ever had. He listened to me and understood my interests. There is not one thing that I can think of that could have been improved throughout this process! It was as if a friend was with me guiding me along. The financial agent was equally as nice. They both stayed way past the closing hours to make sure that my car went home with me! I am so appreciative and I will gladly recommend Mr. Dobbs and First Team Auto Mall for any future purchases, whether it is for me or someone in the market for a terrific car buying experience! Sincerely, Beverly Conner, Stuart, Va. More