Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Would be all five stars but just one small issue I enjoyed working with the staff at First Team. I would give the customer service and quality of work a five star rating but the morning following th I enjoyed working with the staff at First Team. I would give the customer service and quality of work a five star rating but the morning following the night we brought the car home, my wife found a scratch on the gear shift console and wanted it fixed. (It's her first new car in a while and that was important to her.) I called right away and the manager called back very quickly. That was great! My wife took the car in and they took care of getting it looked at and ordering the piece...as I understood. A month later, we haven't heard back from the dealership and the piece has not been replaced. Otherwise, I would have given the whole team a five star rating. More
Awesome. Friendly & Helpful Mel was awesome! He showed me all the great features of the elantra and answered all my questions. He helped me find my perfect car and I'm still so Mel was awesome! He showed me all the great features of the elantra and answered all my questions. He helped me find my perfect car and I'm still so excited about my purchase. The whole staff was extremely helpful and friendly, I will definitely recommend them. More
Great experience First Team Hyundai provided a wonderful new car buying experience. Thank you George. There was no pressure. Every question was answered which made for First Team Hyundai provided a wonderful new car buying experience. Thank you George. There was no pressure. Every question was answered which made for a positive experience. Thank you Chip for all your help. I am looking forward to the next car! More
By far the best car buying experience I would highly this dealership. They are always very helpful and extremely professional. I moved from VA many years ago but continue to come back to I would highly this dealership. They are always very helpful and extremely professional. I moved from VA many years ago but continue to come back to First Team because of the customer service. More
Summary Excellent service, very appreciative of the services provided and the level of service received. We would return just to work with Bill again. He was Excellent service, very appreciative of the services provided and the level of service received. We would return just to work with Bill again. He was knowledgeable and took very good care of us. More
NA It was overall a good experience... for survey purposes I don't appreciate being forced to write a review when I do not want to do so It was overall a good experience... for survey purposes I don't appreciate being forced to write a review when I do not want to do so More
Great! Buying a car is stressful, they made it easy on me. This was my first car purchase that I came from a dealship and it was a good experience. If I need Buying a car is stressful, they made it easy on me. This was my first car purchase that I came from a dealship and it was a good experience. If I need another car I will be heading their way. More
Friendly and made the process easy for me!! I knew what I wanted when I went in there and the staff made it happen for me. Very friendly and helpful. I love my car and I will definitely be buyin I knew what I wanted when I went in there and the staff made it happen for me. Very friendly and helpful. I love my car and I will definitely be buying from there again. More
phenomenon I mainly dealt with a new sales agent name Monique, she provide excellent service..their were other agents , age took the time to let me get a feel fo I mainly dealt with a new sales agent name Monique, she provide excellent service..their were other agents , age took the time to let me get a feel for what I wanted and what worked best for me, she assured me that she was their for me, Jeff the financial manager, was able to get my carfinance and the payments I could afford ( a ttrue Houdini) I dealt with the whole staff abs they were just awesome More
Purchase Wayneewis did an excellent job in helping me choose which vehicle I wanted to purchase. I will be coming back for the regular scheduled maintenance Wayneewis did an excellent job in helping me choose which vehicle I wanted to purchase. I will be coming back for the regular scheduled maintenance More