Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Awesome Wayne, as always, was awesome! Very thorough, considerate and knowledgeable. He is definitely an asset to First Team. Don, his Manager, is also great Wayne, as always, was awesome! Very thorough, considerate and knowledgeable. He is definitely an asset to First Team. Don, his Manager, is also great. Thanks for the great service! More
Great Experience The product is great and the warranty is the best on the market. The price was great due to the rebates that were offered. The staff at the dealership The product is great and the warranty is the best on the market. The price was great due to the rebates that were offered. The staff at the dealership were very helpful without being pushy and were very thorough in explaining all of the features on my new car. I would definitely recommend them to anyone in the market for a new vehicle. More
1st team Hyundai I haven't purchased a car in 10 years, and was a little worried about affording a new one. I was able to find one that I absolutely love for an afford I haven't purchased a car in 10 years, and was a little worried about affording a new one. I was able to find one that I absolutely love for an affordable monthly payment. The staff here is extremely friendly and helpful. It was a great experience and I'm glad I chose 1st team Hyundai. More
Purchase of 2016 Hyudai Had a very positive experience with the folks here at First Team. Very fair, and not aggressive. Thank You. I recommend this dealership to everyone. Had a very positive experience with the folks here at First Team. Very fair, and not aggressive. Thank You. I recommend this dealership to everyone. More
Great experience My experience at the dealership went very well. The staff there helped me with my first new car purchase in a professional and helpful manner. My experience at the dealership went very well. The staff there helped me with my first new car purchase in a professional and helpful manner. More
Excellent Experience Time After Time Chris Wallace was amazing to deal with. He was very knowledgeable about the industry, as well as the product. He was professional and made our trans Chris Wallace was amazing to deal with. He was very knowledgeable about the industry, as well as the product. He was professional and made our transaction a positive and smooth one. This was our 10th car purchase from First Team Auto Mall. We love this dealership. They have always made our car buying experience a good one. Chris did a great job in his communication with me. With limited time, Chris was very responsive and provided me with information in a very efficient manner. He did not waste a single second of our time. Chris was very honest, respectful, professional, and made us feel completely comfortable with our purchase. He worked very hard to assure we were satisfied and we were making a purchase that best fit our budget. Mike Muncey took the time to stop by to thank me for my time when I was meeting with Chris. I have always enjoyed my experience with the service department also. Eric Horn always gives me exceptional personalized service. I like the friendly nature of everyone that I encounter at the dealership. Juan Ramirez in the finance department was also great to deal with. He made the paperwork process very easy and efficient. We left the dealership excited rather than exhausted based on the process and our experience. More
Loyal Customers This is our third Hyundai purchase from this dealership. I believe you get a fair price and the sales people are very helpful. Our salesman for thi This is our third Hyundai purchase from this dealership. I believe you get a fair price and the sales people are very helpful. Our salesman for this purchase was Rick Farmer of First Team Nissan because my husband had talked to him first about a used vehicle, and then we decided to purchase a new Santa Fe. A special thanks to Don Shelton, the sales manager, for letting me take the vehicle for the afternoon for a test drive because I had errands to run. More
Purchase of new 2017 Rogue The Hodge family has purchased cars from First Team since 1991 and the experiences have always been exceptional. This one was that and more. We trad The Hodge family has purchased cars from First Team since 1991 and the experiences have always been exceptional. This one was that and more. We traded a car that had been damaged in an accident for a new 2017 Nissan Rogue. Everyone, the body shop, David Dillon, Mike Farrelly, Karen Wiseman, and Teresa Hiner treated us like family. After the accident, one of our first calls was to the First Team body shop because we wanted them to repair the damaged car. They were outstanding help and gave us information on nearby towing companies. They even offered to help with transportation. To decide whether to repair our car, trade now, or trade after the repair, we asked First Team to give us information on a few cars that we liked very much. This is where exceptional people became truly stellar friends and family. David, Teresa, and Karen helped us work through decisions by providing repair vs trade-in alternatives. Karen and Teresa worked with my wife, explaining the features of each car that we were interested in. When we reached a decision to purchase a new 2017 Nissan Rogue for my wife, I checked car values and repair estimates on-line and was most impressed with the deal First Team gave us. We love the new Rogue and appreciate the tremendous assistance that we were given. We made this review a little longer in an effort to express our gratitude to First Team and great people. Thank you all very much. Sue and Elmer Hodge More
Great Experience Nice people that were very helpful. Got me in the car I wanted at the price I wanted without wasting my time on back and forth negotiations. Best car Nice people that were very helpful. Got me in the car I wanted at the price I wanted without wasting my time on back and forth negotiations. Best car buying experience of my life. More
New car purchase We had an excellent experience at First Team. Everyone was very helpful knowledgeable patient courteous polite I would recommend this dealership and We had an excellent experience at First Team. Everyone was very helpful knowledgeable patient courteous polite I would recommend this dealership and employees to my friends and family. Teresa was extremely helpful and we enjoyed working with her very much. More