Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Ease of the finance process Everyone was so friendly and attentive to my needs as this was my first purchase to re-establish credit since the passing of my husband. I will most Everyone was so friendly and attentive to my needs as this was my first purchase to re-establish credit since the passing of my husband. I will most definitely refer my family and friends this dealership. More
Excellent service Wayne Lewis was so nice and thoughtful. He picked me up to take me to the dealership because I didn't have a way to pick up my new car. I am forever Wayne Lewis was so nice and thoughtful. He picked me up to take me to the dealership because I didn't have a way to pick up my new car. I am forever grateful. More
First Team Hyundai Every time I went to First Team Hyundai, I was promptly helped, offered refreshment, and told exactly what I needed to know, and/or how long I would n Every time I went to First Team Hyundai, I was promptly helped, offered refreshment, and told exactly what I needed to know, and/or how long I would need to wait until I would be helped. They are at a level of consummate professionalism that other dealerships strive for. I was very happy with my purchase, and First Team Hyundai was a large part of my enthusiasm for my new car. They also made a slightly awkward credit issue go smoothly, which I appreciated immensely. More
First Team is the Best ! We have bought about 6 Hyundai's from First Team over the past 10 or so years and we have always been happy with the vehicles we bought and with the w We have bought about 6 Hyundai's from First Team over the past 10 or so years and we have always been happy with the vehicles we bought and with the way we were treated by Horatio Doregos (our usual salesman) and the rest of the staff. We always recommend First Team and Horatio to our family and friends. I am 64 years old now and I may very well have purchased my last new vehicle, but if I do decide to buy another new car, it will be at First Team and it will be from Horatio! More
Great place to buy a vehicle! Everyone was very friendly & professional. Chris was able to answer all my questions about the vehicle features, so I could make a decision on the pac Everyone was very friendly & professional. Chris was able to answer all my questions about the vehicle features, so I could make a decision on the package I wanted. I never felt pressured to purchase any vehicle, or add on that I did not want. During the test drive & back at the dealership, Chris was able to professionally answer all my questions about the vehicle & it's features. I have already recommended First Team Hyundai to a friend & gave them Chris as a great contact! I am very pleased with my 2017 Elantra! Thanks for everything More
Great customer service and Wayne was very helpful.....offered me more help than I was expecting. He's a good sales person and knows how to put the customer customer service and Wayne was very helpful.....offered me more help than I was expecting. He's a good sales person and knows how to put the customer first. More
No Pressure I visited First Team several times and spoke with as many different salesmen. Each encounter was friendly, informative and congenial. I never onc I visited First Team several times and spoke with as many different salesmen. Each encounter was friendly, informative and congenial. I never once felt pressure from any team member to make a decision and this was a great relief for me. I was hemming and hawing about using my present vehicle as a trade in which would have completed the deal. I nostalgically remembered the years of driving my children to various adventures in this car and the last year how my geriatric phobic dog owned the back seat.... AND the gas tank was 3/4 full. The frugal part of me couldn't 'give away' the gas. Tim patiently listened to my stories and heard my concern about the gas give away. He creatively addressed my concern by paying me for my gas. Thank you More
car buying made pleasurable Purchased 2017 VW Alltrack. Smooth transaction and everyone was very knowledgeable and enjoyable to deal with. They take care of repeat customers ver Purchased 2017 VW Alltrack. Smooth transaction and everyone was very knowledgeable and enjoyable to deal with. They take care of repeat customers very well! I continue to have good buying experiences with this dealership. More
New Car buying a new car was something I did not want to do but had no choice, I have not bought a new car in over 25 yrs and this dealership and the salesman buying a new car was something I did not want to do but had no choice, I have not bought a new car in over 25 yrs and this dealership and the salesman, Wayne Lewis, made a dreaded transaction pleasurable and exciting. More
Exceptional Dealership Excellent customer service, can't be beat pricing and service, Austin Mundy was great and did not hassle us into buying something we didn't want and J Excellent customer service, can't be beat pricing and service, Austin Mundy was great and did not hassle us into buying something we didn't want and James Rhodes was excellent also although he didn't detail our purchases when Austin made him aware of an issue with the interior he took care of the problem. More