Southern Team Hyundai Nissan Subaru Volkswagen

My experience at First Team Auto mall was great. This is my fifth car purchase from this dealership and I continue to return because of the great prices, friendly sales staff, and great selection. Mike was my fifth car purchase from this dealership and I continue to return because of the great prices, friendly sales staff, and great selection. Mike was a great salesman, he was knowledgeable, professional, and friendly. I have purchased many new cars and dealt with many dealerships both new and used and First Team is by far my favorite. The speed of service is also great. I was in and out in just a few hours, there is no sitting around all day trying to get information. All of the staff works fast to get you the figures you need and let you make the choice. They are not pushy or intrusive. I would highly recommend First Team. More

We have purchased cars from First Team Auto for years. There is not another dealer we would even consider going to. Not only is the sales staff knowledgeable, but they are all friendly and helpful. Davi There is not another dealer we would even consider going to. Not only is the sales staff knowledgeable, but they are all friendly and helpful. David Dillon is awesome. We feel like we are family when we are dealing with them. We also suggest First Team to our adult children and friends, several of whom have also bought cars from First Team. We are so pleased with the Murano we purchased this past week and are delighted with its comfort, controls, ease of using the electronics, attractiveness, and even gas mileage for a car so new. Thanks, again, First Team. Elmer and Sue Hodge More

Mr. Dobbs was very professional, helpful and patient with me as I drove in from 2 hours away to purchase a vehicle that I was interested in online. He made it the most low pressure, casual, enjoyable car buy me as I drove in from 2 hours away to purchase a vehicle that I was interested in online. He made it the most low pressure, casual, enjoyable car buying experience that I have ever had. He listened to me and understood my interests. There is not one thing that I can think of that could have been improved throughout this process! It was as if a friend was with me guiding me along. The financial agent was equally as nice. They both stayed way past the closing hours to make sure that my car went home with me! I am so appreciative and I will gladly recommend Mr. Dobbs and First Team Auto Mall for any future purchases, whether it is for me or someone in the market for a terrific car buying experience! Sincerely, Beverly Conner, Stuart, Va. More

I had been searching for a Hyundai Elantra for my 20 year old daughter for several weeks. Since it was her first car purchase and her budget was limited, I was trying to find the best deal. I found that dea old daughter for several weeks. Since it was her first car purchase and her budget was limited, I was trying to find the best deal. I found that deal at First Team Hyundai. Mel Dobbs provided excellent customer service and went above and beyond what was expected to make my daughter's first buying experience a pleasant one. Thanks to those who made it possible for her to buy a new Hyundai and a special thanks to Mel for treating us like family. I will recommend you to anyone looking for a car! After riding in my daughter's beautiful Elantra, I want one, too! :) More

I purchased a 2013 Elantra. I have owned it now for a week and it is amazing. Great on gas, great look, and great to drive. Can you ask for anything more. Every employee I dealt with at the dealership week and it is amazing. Great on gas, great look, and great to drive. Can you ask for anything more. Every employee I dealt with at the dealership was friendly and helpful. It made for a great buying experience. More

This was my first time purchasing a vehicle from First Team Hundai. We were undecided on which vehicle we wanted to purchase and Mel Dobbs was very kind and patient with us. He made us feel at ease and di Team Hundai. We were undecided on which vehicle we wanted to purchase and Mel Dobbs was very kind and patient with us. He made us feel at ease and did not pressure us to purchase the vehicle. Mel Dobbs understood the car business and 'human nature' also. I would recommend this dealership and ask for Mel Dobbs. More

I had a great experience at the dealership. I really like the fact that there are several brands of cars to look at on their lot. I contacted them by the internet to see what options they had to offer. like the fact that there are several brands of cars to look at on their lot. I contacted them by the internet to see what options they had to offer. I received a quick response from Linda Hamelburg. When I went in to talk, Linda ask me if I had any thought on what type of car I wanted. I felt no pressure from her at any time. She was very helpful and answered any questions I had. She let me drive at least four different styles and models so I could make a better decision when I bought. I went back the next day to to redrive a couple of the cars. After driving them, she ask me what I thought about the two vehicles. We talked about some concerns and she then offered to show me one more vehicle she thought I would like better. She was right. Renea had a great personality and was a pleasure to deal with also. She was very instrumental in helping me make a decision by helping me negotiate a good price for me and them. Alexis was very personable and easy to talk with during the signing of all the paperwork. He made this part of the deal go smoothly. Overall, I have to say that I was very pleased with everyone I came in contact with at the dealership. I had several salespersons come up and ask if there was anything they could help me with or if something was helping me. You dont find that at alot of other dealerships. I certainly have and will tell other about First Team Auto. More

This was my second new car purchase from First Team Hyundai, and I'm sure it won't be my last if I'm still in Virginia for my next purchase. The First Team Hyundai team was so supportive of me after I Hyundai, and I'm sure it won't be my last if I'm still in Virginia for my next purchase. The First Team Hyundai team was so supportive of me after I recently totaled my 2010 Hyundai Accent. Despite my lack of any cash down and my payment restrictions, they worked diligently to find the car I needed at a price I could afford. I was already excited that they got my interest down to half of my previous loan's rate, but they went one step farther than that. I received a call from Jesse in the finance dept two days after picking up my new car. He asked when I could come in and re-sign some paperwork, because he got my payment LOWERED! Apparently, after I'd already signed the contract, Jesse did some checking and found GAP insurance with a different company at a lower rate. Wow! How many car companies will do that for their customers? So now I'm driving a great Elantra, and I'm loving it! As with my first Hyundai I plan on having all my service performed by the Hyundai service department, because I've had an excellent experience with Ann, Eddie and the service crew. They've always worked with me when I needed to do "some of the work now, and the rest when I can pay for it." I never felt that they tried to recommend any work that wasn't needed. And I've been treated like I AM a valued customer. I have only positive to say about my entire experience from 12/2010 through today. More

I went in to the Salem Civic today thinking I was going to be turned away like everyone else had done me because of my poor credit and having a trade in with negative equity well I got the exact opposite. to be turned away like everyone else had done me because of my poor credit and having a trade in with negative equity well I got the exact opposite. Linda worked with me first to get the most information as possible to help me, she listened to me and my reasons and problems. She was always honest of how the situation looked but never gave up. She went personally to David and explained my situation and he made it all happen. Kevin took it from there for the paperwork and the test drive... Everyone was awesome. My daughter and I came home in a 2010 Hyundia Accent that is dependable, nice and affordable. These 3 made it all possible for me and I will never be able to thank them enough. I would highly recommend First Team Auto Mall!!!!! THANK YOU!!!!!! Carrie and Natilee More