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Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I bought a 2013 Hyundai Veloster last week from First Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing Team Hyundai. This being my first time buying a new car, I had many questions, concerns, and hesitations. The crew at First Team made me feel nothing short of comfortable throughout the whole process. They truly put me at ease with buying from them by showing genuine concern for my concerns on budget. I test drove numerous vehicles and got budget estimates on a few. Once I finally decided on the Veloster, the sales team worked together with the financing manager to help me keep my monthly budget at a manageable rate for me. If one payment range did not work for me, they reassessed and worked to lower it for me however they could. I never once felt pressured to buy a car from these guys and that made it so much more comfortable of an experience for me. Unlike many car sales venues, First Team did not seem like they were there to just sell a vehicle to me. They seemed more there to HELP make my car buying experience as easy, comfortable, and stressfree as can be! I am excited to have my new car and feel so happy that if I have any questions, comments, or concerns about my vehicle that I can just swing by First Team and that the guys will help me as much as they can! I HIGHLY recommend buying from First Team in Roanoke. Thanks to Marcus Burwell, Joe Brogan, and their management/financial team for all they have helped me with! More
On 2/24/14 I purchased a new 2014 Sonata. I primarily worked with Kenny Martin who was excellent to work with and was most helpful. Kenny had emailed me quote on 2/22/14. I also spoke with Keith Morris, worked with Kenny Martin who was excellent to work with and was most helpful. Kenny had emailed me quote on 2/22/14. I also spoke with Keith Morris, Lex Brown and Lisa Philips and they were all professional and most helpful. I can only hope my future experience with the First Team service department will be as good. Thanks Bryan Callaway More
My visit with First Team was excellent and I'm very glad that I decided to purchase my vehicle there. The staff at First Team are very friendly and make you feel comfortable. Choose First Team I'm happ glad that I decided to purchase my vehicle there. The staff at First Team are very friendly and make you feel comfortable. Choose First Team I'm happy I did. More
Second time buyers at First Team Hyundai. They have great vehicles, outstanding sales and service staff making the process of buying a car easy/enjoyable. great vehicles, outstanding sales and service staff making the process of buying a car easy/enjoyable. More
We had a very exceptional experience at First Team, Linda Hamelburg made our visit so simple and pleasant that while I was there I bought two vehicles. Thanks Linda!!!!!!! Hamelburg made our visit so simple and pleasant that while I was there I bought two vehicles. Thanks Linda!!!!!!! More
My experience has always been excellent at First Team as I am a previous customer for my own cars as well as my daughters car. I am a customer service manager which makes me attentive to details and how one I am a previous customer for my own cars as well as my daughters car. I am a customer service manager which makes me attentive to details and how one provides service. Steve was very freiendly, patient and caring to detail about the vehicle. He explained all the options and took the time to setup blue tooth and get me started. He provided exceptional customer service, was a pleasure to work with, and I will recommend Steve to other potential buyers. More
Our experience was smooth and painless. We were greeted by smiling, helpful, faces - something that we didn't get at a few other dealerships in the Roanoke Valley. Justin was able to answer all of our que by smiling, helpful, faces - something that we didn't get at a few other dealerships in the Roanoke Valley. Justin was able to answer all of our questions and was ready to help us. He was knowledgeable about the cars and could answer our questions. We also didn't feel pressured to buy a car - something that we truly appreciated. We would definitely recommend buying from First Team! More
My transmission went out on my old car and I decided it was time for a new vehicle. I contacted Mike Munsey who I had been neighbors with in the past. He referred me to Kenny Martin. I can't say enough g was time for a new vehicle. I contacted Mike Munsey who I had been neighbors with in the past. He referred me to Kenny Martin. I can't say enough good things about Kenny and Mike and the whole First Team experience. They really went out of their way to make my purchase easy and hassle free. I never felt any pressure to buy, which you do get from a lot of dealerships. They cared about getting me in the right car for the right price. I appreciate their efforts and I will be a repeat customer. More
Mel and his team did everything the could to find the exact car that I was looking for, he searched several different states to find the 2014 Crosstrek in Tangerine and manual transmission which seemed i exact car that I was looking for, he searched several different states to find the 2014 Crosstrek in Tangerine and manual transmission which seemed impossible at the time but he didnt! I love my new Subaru and I'll always go back to First Team! More