Southern States Subaru

Great people I gave them 5 starts because, they were awesome to work with. It was no hassle, even got the vehicle I wanted. All around easy experience. I gave them 5 starts because, they were awesome to work with. It was no hassle, even got the vehicle I wanted. All around easy experience. More

They will get you what you need! The sales person Mr. Jonas Mahan was awesome and cared for our needs. I shopped around with couple of dealers and we chose to go with the Southern Sta The sales person Mr. Jonas Mahan was awesome and cared for our needs. I shopped around with couple of dealers and we chose to go with the Southern States Subaru. A particular model was not available in their inventory, but Mr. Mahan offered to get to us in a day. Definitely he made a caring and wonderful experience with Subaru. More

Great experience! I was looking for a good, dependable vehicle. I knew exactly what I wanted, and Southern States had it. Al was fantastic to deal with! Even though I l I was looking for a good, dependable vehicle. I knew exactly what I wanted, and Southern States had it. Al was fantastic to deal with! Even though I live almost two hours away from Raleigh, when I arrived everything was ready for me. It was the best experience I have ever had with a dealership, and I would definitely contact Al again if I was looking for another vehicle. More

great car buying experience Great dealership. I was not pressured into buying. The salesman Lester was very helpful explaining all the features the car has. He was very friendly Great dealership. I was not pressured into buying. The salesman Lester was very helpful explaining all the features the car has. He was very friendly and showed me how to operate everything. More

Incredible We were looking for our fourth Subaru in 8 years, having bought 3 from the same dealership. We felt we owed it to ourselves to shop some to be sure o We were looking for our fourth Subaru in 8 years, having bought 3 from the same dealership. We felt we owed it to ourselves to shop some to be sure our loyalty to our long-term dealership was paying off. After a few visits and many emails, things were wonky with our legacy dealer. We send emails and Made appointments with another local dealership that didn’t go well (seemed to be too busy to keep the appointment), and finally went to Southern States unannounced at random. We were greeted by Lester Li, and things moved quickly from explaining what we wanted and expected to a deal that met our needs. One month of visits and emails, haggling with a dealership that sold us 3 cars; roughly an hour with no appointment and Southern States sold us our 4th Subaru. That speaks volumes. Low pressure, no BS situation, and Lester follows up and communicates without fault. Exceptional delivery experience, and everything just felt “right” here. If yo want a Subaru, go see Lester. This dealership understands customer service and doesn’t base their attitude on volume. More

Excellent Lester was very helpful and knowledgeable, he made sure I was aware of everything about the car. As well as Working with numbers that were right for Lester was very helpful and knowledgeable, he made sure I was aware of everything about the car. As well as Working with numbers that were right for me. More

EXCELLENT experience with the dealership I have nothing but praise for my experiences with Southern States Subaru of Raleigh. I would especially like to single out Lester Li . He is a accomp I have nothing but praise for my experiences with Southern States Subaru of Raleigh. I would especially like to single out Lester Li . He is a accomplished professional. He is knowledgeable, fair, and knows how to be attentive and helpful without being pushy. I love the car he sold my Wife and I and will almost certainly buy my next one from Mr. Li. Great service this is my second car from this dealership. More

Bait and switch I have documentation, from the dealer, for everything I am about to write. One of the sales people and I came to a deal on a new vehicle that included I have documentation, from the dealer, for everything I am about to write. One of the sales people and I came to a deal on a new vehicle that included my trade in. 30 seconds before I was set to pay a deposit securing the deal, the price magically went up by $3,000. Not $32, not $132, but $3,000. I spoke to the GM and he wouldn't even look into it. He ultimately had his lawyer contact me. That is not an argument I'm going to win despite my overwhelming evidence of a deal. Stay away. There are plenty of places you can buy a car from. You don't need this type of a headache. More

Excellent customer service/experience! My wife and I were impressed with the entire customer experience at Southern States. Dealer offered a very competitive and fair offer on a 2018 Subar My wife and I were impressed with the entire customer experience at Southern States. Dealer offered a very competitive and fair offer on a 2018 Subaru Forester, without the usual games or gimmicks! Cameron spent almost 1 hour with my son in explaining the operation of electronics and safety systems. Staff was always there to open doors for us and to offer water, snacks etc. We were even taken on a tour of the service department. Sean, Manager, gave his contact information and encouraged us to call with any questions. We offer the highest recommendation to this dealership! More

Great people to work with! Straight talk, no fuzzy math, respectful and a promise made is a promise kept! Our 2018 Legacy is our 4th buy from Southern States Subaru. 2006 Legac Straight talk, no fuzzy math, respectful and a promise made is a promise kept! Our 2018 Legacy is our 4th buy from Southern States Subaru. 2006 Legacy, Impreza for daughter, 2015 Legacy and now our 2018. There's a reason we keep coming back....They're the best! Will definitely continue to recommend dealership to family and friends. Great job Gene, Dana, Sean and Pat. Others should take lessons from you all. More