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Southern Palms Mazda
Royal Palm Beach, FL
179 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 179 reviews
October 30, 2019
Service I always take my car service appointments with Ray Guidice. Great customer service everytime, very understanding. I feel comfortable following his adv I always take my car service appointments with Ray Guidice. Great customer service everytime, very understanding. I feel comfortable following his advices. Thank you Ray! More
by Nathalie
Employees Worked With
Ray Giudice
August 14, 2019
How Service Appointments Should Be Handled The customer arrives on time, his service advisor Rey Giudice is waiting at 7AM. You discuss all of your problems with him he understands what has to The customer arrives on time, his service advisor Rey Giudice is waiting at 7AM. You discuss all of your problems with him he understands what has to be done. Within an acceptable amount of time he comes out to see you, brings you back to your car gives you all the details of what was done while your sitting in your car. He then asked if everything is done to your satisfaction. There is an old song that ends with WHO CAN ASK FOR ANYTHING MORE. Thank You REY More
by Howcho
Employees Worked With
Ray Giudice
July 20, 2019
SErvice Have been using this dealership for service for over Six years. My service advisor has always been Ray Giudice who is a asset to this company. Always Have been using this dealership for service for over Six years. My service advisor has always been Ray Giudice who is a asset to this company. Always great at explaining everything. Because of service I recently purchase new car here. On recent visit Ray was out on medical problem and not available. Was wet busy so manager came out of office to take care of me extremely nice. More
by lmhoffman112
Employees Worked With
Ray Giudice, Cuevas Paco
May 28, 2019
WORST MAZDA DEALERSHIP EVER ABSOLUTE WORST MAZDA DEALERSHIP IN ALL OF FLORIDA. The Managers here have no clue what they are doing, they call and promise you one thing and when yo ABSOLUTE WORST MAZDA DEALERSHIP IN ALL OF FLORIDA. The Managers here have no clue what they are doing, they call and promise you one thing and when you come in it's something completely separate. I even had price quotes in writing from another dealership and the manager had the nerve to tell me if i went to the other dealership i would be scammed LOL Well i guess finally getting the two cars i wanted, for the price i wanted was getting scammed lol DON'T WASTE YOUR TIME HERE GO DIRECTLY TO GRIECO MAZDA DELRAY AND ASK FOR MOE!!! More
by ashleymcgeeney
Employees Worked With
MANAGER - EDDIE SALESMAN -ZACK
April 29, 2019
Do not trust this dealership!!! We drove 30 miles from Boca Raton to look at a advertised Prius III We confirmed the vehicle’s features like Navigation and Rear view camera found sta We drove 30 miles from Boca Raton to look at a advertised Prius III We confirmed the vehicle’s features like Navigation and Rear view camera found standard in Prius III models. We took the car for a test drive and we tried to find the Navigation and the nice salesgirl had to ask the manager because as we all read stated on the window the features being “Navigation” The manager came out and admitted that the car is a Prius Il with no Navigation But stated it was still a great price. When I called his attention to other Prius ll’s at the same price he stated that he has a truck driver coming into see the car that evening. I asked the manager if the truck driver knew it was a Prius II and he snipped back he doesn’t care he wants a small cheap car that has good gas mileage. They never offered to negotiate or provide us any consideration for their flagrant erroneous gross incompetence even though they were caught red-handed with false advertising (the car has been there for 3 months!) Now we assume anything stated on their cars or on their Palm Beach Southern Palms Mazda website cannot be trusted. There are strict consumer laws that have been established to protect consumers against such flagrant fraudulent practices. Since the side sticker which listed all the features being a Prius lll how could we know if the real cars vin number wasn’t also falsified. I write this because someone else who would suffer the same aggravation would have legitimate reason to sue the dealership for phony advertising and the public needs to know when one dealership perpetuates such blatant deception More
by Anserme
Employees Worked With
Eddy, valentine Frankel
April 18, 2019
Purchase Miata MX-5 RT South Palms Mazda were very friendly; especially Juan Pizarro, who I found to be very accommodating. He explained all the features, warranty and buyin South Palms Mazda were very friendly; especially Juan Pizarro, who I found to be very accommodating. He explained all the features, warranty and buying process. More
by Bob Q
Employees Worked With
Valerie Seminerio, Juan Pizarro
April 14, 2019
Great overall experience Great experience-patient sales associated, no pressure to buy or settle for first vehicle. Quick turn around time on settling on terms, all paperwork Great experience-patient sales associated, no pressure to buy or settle for first vehicle. Quick turn around time on settling on terms, all paperwork and vehicle delivery. Finally, sales associate paired our phones, created favorite lists for contacts and navigation, among the many other details he covered. More
by Mack
Employees Worked With
Christopher Murphy, Juan Pizarro, Ryan Smith
April 13, 2019
Amazing service and experience I cannot begin to express what an incredible experience it was buying from this dealer. This is my 3rd ever vehicle purchase and this was the best exp I cannot begin to express what an incredible experience it was buying from this dealer. This is my 3rd ever vehicle purchase and this was the best experience I’ve ever had. Will was exceptional, and Chris and Dominic the finance managers were so good at working with my numbers to make sure I got the best deal possible. They even helped my boyfriend get a car at an amazing rate too. I cant recommend this dealership enough!! PLEASE go to Southern Palms Mazda. I promise it’ll be worth it. More
by Krazah
Employees Worked With
Will, Dominic Harper, Chris
March 31, 2019
Honesty Juan Pizarro was by far one of the best salesman we have dealt with. His honesty, integrity, and personality really made us feel comfortable! I real Juan Pizarro was by far one of the best salesman we have dealt with. His honesty, integrity, and personality really made us feel comfortable! I really appreciate that we told him what we wanted and how much we had to spend and he made that happen for us. :-) More
by Freddie
Employees Worked With
Juan Pizarro
March 27, 2019
Stellar Service This is my second car I purchase at Southern Palms Mazda in the past 3 years. This is the second time I come to Juan because of his charisma and posit This is my second car I purchase at Southern Palms Mazda in the past 3 years. This is the second time I come to Juan because of his charisma and positive energy. He is patient and very knowledgeable salesman. He took his time and showed me all the cars, options and information. It took me the majority of the day to make a decision. I purchased an used 2018 Mazda 3 Grand Touring with everything. It only had 4,000 miles. I am very happy with my purchase. They even added Navigation which was the only option missing. The financing was easy and I am ultimately happy. Thank you to Greg, Eddie and Stephen in management for your help and service. More
by xruno
Employees Worked With
Greg, Eddie, Stephen, Juan Pizarro
