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Southern Palms Mazda

Royal Palm Beach, FL

4.5
179 Reviews

9305 Southern Blvd

Royal Palm Beach, FL

33411

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Showing 179 reviews

November 03, 2022

Great service from William Hicks, Finance guy and GM walked out with our new Mazda, followup trade pickup also top drawer. Am hopping that their service is up to the mark and will be as great an experie More

by alcullen41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hicks
Nov 10, 2022 -

Southern Palms Mazda responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Southern Palms Mazda to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Southern Palms Mazda!

July 24, 2022

They didn’t pay off the car we traded in right away so we got a late notice and fee. We changed the insurance to our new car but they didn’t give us our tag back so we could turn it in to the DMV. The state More

by babrams7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cuevas Paco
Jul 27, 2022 -

Southern Palms Mazda responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Southern Palms Mazda. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 491-4200 and we will do our best to make this better.

February 17, 2022

I had a long wait and an empty juice bottle and trash left in my car More

by cyapsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor was good
Feb 19, 2022 -

Southern Palms Mazda responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (561) 491-4200 to share more details about your visit so we can make things right. We hope to hear from you soon. Take care!

January 14, 2022

Blake is your GO-TO salesman! This man will do everything in his power to ensure your expectations are superseded. I have never met a salesperson willing to go above and beyond to make sure you are taken car More

by Anthony M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 16, 2022 -

Southern Palms Mazda responded

Hi Anthony, thank you for taking the time to leave a review for us at Southern Palms Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

December 20, 2021

No complain I am satisfied of the service given last week. Happy holidays to all of you More

by Isabellebeauharnais
Recommend Dealer
Yes
Employees Worked With
Mario Castaneda
December 09, 2021

Excellent welcome with Victor. He is a good men. Great deal ! Highly recommend to my friend More

by CADIEUX.PIERRE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Giudice
Dec 10, 2021 -

Southern Palms Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to Victor here at Southern Palms Mazda! Thanks again for the recommendation, and have an amazing day!

October 16, 2021

I did not have a good experience. I asked the salesman if there were hidden costs. Eli said “no” just taxes and registration. A day later he called me with the numbers and it was 4,000 over the asking price More

by annettedecarlo
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eli
October 06, 2021

Dealer resolved all my problems.Actions done were under warranty, Service advisor was attentive to my needs More

by johnmorris23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Giudice
Oct 08, 2021 -

Southern Palms Mazda responded

Hi, we are very happy to have provided you with such a positive experience! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

September 22, 2021

Mr Reyes was a great help his knowledge and great customer service made a great experience as I relocated to this side of town He was a great help!! More

by J.adornojr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Reyes
Sep 23, 2021 -

Southern Palms Mazda responded

Hi, we are pleased to hear of your experience with us here at Southern Palms Mazda. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

March 22, 2021

Excellent people to work with both financially and personally. Highly recommend. Great deal. Very comfortable environment. The 2 gentlemen I worked with Mr. Hicks and I will say the new guy from Oklah More

by Mitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Hicks and Oklahoma
Mar 23, 2021 -

Southern Palms Mazda responded

Hi Mitch, thank you so much for your feedback about Southern Palms Mazda! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks for the recommendation, and have an amazing day!

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