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Southern Palms Mazda

Royal Palm Beach, FL

4.5
175 Reviews

9305 Southern Blvd

Royal Palm Beach, FL

33411

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Showing 175 reviews

March 10, 2023

Jeff Wagner, the new owner, is awesome! If he finds out there is an issue, he fixes it. Great customer service!! More

by Rajanirigaud
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 13, 2023 -

Southern Palms Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

My name is Bob Forst and I’m speaking on behalf of Donna Ormos . I want to express how grateful I am with Southern palms Mazda. They value us as customers and it shows! Southern Palms went above and beyond More

by Rforst96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Maiorino
Feb 20, 2023 -

Southern Palms Mazda responded

Hi Bob, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 29, 2023

Jeff Wagner, the owner and Osmara Miranda were great. They put together a deal for my daughter better than I thought we would get. We actually was able to get a better equiped car at less of a payment t More

by CMN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osmara Salazar-Miranda
Jan 31, 2023 -

Southern Palms Mazda responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Southern Palms Mazda so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 02, 2023

Service Advisor Alex is the absolute best. He did a great job keeping me in the loop until my car was ready. More

by Mark N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 05, 2023 -

Southern Palms Mazda responded

Hi Mark, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 18, 2022

I highly recommend this dealer. I was going to drive almost 4 hours to another dealer that had a new Miata Grand Touring for a great deal. I decided to stop by Southern Palms Mazda More

by joeytesla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Ixcolin, Brian Ogbin
Dec 20, 2022 -

Southern Palms Mazda responded

Hi Joeytesla, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 14, 2022

$5000 Dollars In FEES ! !! Came in here over the weekend saw a car LISTED ONLINE FOR 29k .... Here are the FEES..... $29,000 PLUS 2,000 - $31,000 plus 1000 Dealer Fee - $3 More

by cx-5 for son .. $5000 in hidden fees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harry Mora, Cindy Zavala, Daniel Azocar, Brennen Fiallo, Juan Pizarro, Mario Castaneda, Cuevas Paco, Darthie Dormestoire
Dec 16, 2022 -

Southern Palms Mazda responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (561) 491-4200 to share more details about your visit so we can make things right.

November 03, 2022

Great service from William Hicks, Finance guy and GM walked out with our new Mazda, followup trade pickup also top drawer. Am hopping that their service is up to the mark and will be as great an experie More

by alcullen41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hicks
Nov 10, 2022 -

Southern Palms Mazda responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Southern Palms Mazda to have earned it. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Southern Palms Mazda!

July 24, 2022

They didn’t pay off the car we traded in right away so we got a late notice and fee. We changed the insurance to our new car but they didn’t give us our tag back so we could turn it in to the DMV. The state More

by babrams7
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cuevas Paco
Jul 27, 2022 -

Southern Palms Mazda responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Southern Palms Mazda. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. If you would be willing, we would like to try and turn your experience around. When you have a chance, please reach out to us at (561) 491-4200 and we will do our best to make this better.

February 17, 2022

I had a long wait and an empty juice bottle and trash left in my car More

by cyapsam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor was good
Feb 19, 2022 -

Southern Palms Mazda responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (561) 491-4200 to share more details about your visit so we can make things right. We hope to hear from you soon. Take care!

January 14, 2022

Blake is your GO-TO salesman! This man will do everything in his power to ensure your expectations are superseded. I have never met a salesperson willing to go above and beyond to make sure you are taken car More

by Anthony M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake
Jan 16, 2022 -

Southern Palms Mazda responded

Hi Anthony, thank you for taking the time to leave a review for us at Southern Palms Mazda. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

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