Back

Southern Palms Mazda

Royal Palm Beach, FL

4.5
179 Reviews

9305 Southern Blvd

Royal Palm Beach, FL

33411

Directions

By Type

Showing 179 reviews

August 12, 2023

I was to purchase a car from this dealership either the advertisement they had on the internet, they told me that it was just a ploy to get people in the door. I made a deposit for the vehicle and they More

by damfletc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jacob, phil, Harry Mora, Ray Giudice, Cindy Zavala, Daniel Azocar, Brennen Fiallo, Juan Pizarro, Mario Castaneda, Cuevas Paco, Darthie Dormestoire
July 20, 2023

***BUYER BEWARE**** My wife's birthday was ruined when I bought a car from this incompetent dealership over the internet because they told me it was perfect inside and out. They delivered the car to my ho More

by swarr10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Aleman (Sales) Eddy Miralles (GSM) Philip Edwardo (SM)
Jul 25, 2023 -

Southern Palms Mazda responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (561) 491-4200 so we can understand your situation better in order to try and turn your experience around. Thank you, Southern Palms Mazda

June 10, 2023

Everything was handled professionally and quickly from the sales person to the finance section to the cleaning and preparation. More

by harringtondonald
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Pitts was 5 star
Jun 14, 2023 -

Southern Palms Mazda responded

We appreciate your positive review about your recent experience with us! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 06, 2023

READ BEFORE VISITING BUYER BEWARE ! !! INTERNET PRICES HAS 6,000 IN HIDDEN FEES - DISGUSTING - CAME HERE FOR A PRE OWNED MAZDA LAST WEEK. HERE IS THE FINE PRINT Pricing Disclaimer: Al More

by Jim and Son
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harry Mora, Cindy Zavala, Daniel Azocar, Brennen Fiallo, Juan Pizarro, Mario Castaneda, Cuevas Paco, Darthie Dormestoire
Apr 08, 2023 -

Southern Palms Mazda responded

Hi Jim, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (561) 491-4200 to share more details about your visit so we can make things right.

March 10, 2023

Jeff Wagner, the new owner, is awesome! If he finds out there is an issue, he fixes it. Great customer service!! More

by Rajanirigaud
Recommend Dealer
Yes
Employees Worked With
Alex
Mar 13, 2023 -

Southern Palms Mazda responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

My name is Bob Forst and I’m speaking on behalf of Donna Ormos . I want to express how grateful I am with Southern palms Mazda. They value us as customers and it shows! Southern Palms went above and beyond More

by Rforst96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddie Maiorino
Feb 20, 2023 -

Southern Palms Mazda responded

Hi Bob, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 29, 2023

Jeff Wagner, the owner and Osmara Miranda were great. They put together a deal for my daughter better than I thought we would get. We actually was able to get a better equiped car at less of a payment t More

by CMN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Osmara Salazar-Miranda
Jan 31, 2023 -

Southern Palms Mazda responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Southern Palms Mazda so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 02, 2023

Service Advisor Alex is the absolute best. He did a great job keeping me in the loop until my car was ready. More

by Mark N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jan 05, 2023 -

Southern Palms Mazda responded

Hi Mark, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 18, 2022

I highly recommend this dealer. I was going to drive almost 4 hours to another dealer that had a new Miata Grand Touring for a great deal. I decided to stop by Southern Palms Mazda More

by joeytesla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli Ixcolin, Brian Ogbin
Dec 20, 2022 -

Southern Palms Mazda responded

Hi Joeytesla, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Southern Palms Mazda and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

December 14, 2022

$5000 Dollars In FEES ! !! Came in here over the weekend saw a car LISTED ONLINE FOR 29k .... Here are the FEES..... $29,000 PLUS 2,000 - $31,000 plus 1000 Dealer Fee - $3 More

by cx-5 for son .. $5000 in hidden fees
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Harry Mora, Cindy Zavala, Daniel Azocar, Brennen Fiallo, Juan Pizarro, Mario Castaneda, Cuevas Paco, Darthie Dormestoire
Dec 16, 2022 -

Southern Palms Mazda responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (561) 491-4200 to share more details about your visit so we can make things right.

...
5
...