Southern Palms Mazda
Royal Palm Beach, FL
Filter Reviews by Keyword
By Type
Showing 179 reviews
I was to purchase a car from this dealership either the advertisement they had on the internet, they told me that it was just a ploy to get people in the door. I made a deposit for the vehicle and they advertisement they had on the internet, they told me that it was just a ploy to get people in the door. I made a deposit for the vehicle and they told me finanodid not get approved and have not sent me back my money. They are full of crap and if YOU want problems, engage with them. I will file complaints with BBB, the Consumer Financial Protection Bureau CFPB and the State Attorney General’s Office. I wish I could provide minus stars. More
***BUYER BEWARE**** My wife's birthday was ruined when I bought a car from this incompetent dealership over the internet because they told me it was perfect inside and out. They delivered the car to my ho I bought a car from this incompetent dealership over the internet because they told me it was perfect inside and out. They delivered the car to my house with BURNED CARPETS and the most HORRIBLE smell of cigs that I have ever smelt! I was upset but figured this is what the 3 day exchange was for. NOPE!! Neither the bank or the Dealer would honor the 3 day exchange or any agreements that we have on email and these people just royally screwed over a married couple for NO REASON!! Other then they made a mistake on this car and took it out on us!! A palm beach dealer that couldn't take a hit on one of their own mistakes and has to take it out on another customer! INSANE! The GSM Eddy promised to discount the car in exchange for an aftermarket product that I could cancel right after. He said I could pocket the money. Sounds fishy but I needed the GAP anyway so i dont know why he offered this. That promise to cancel was broken when the SM Philip told me I couldnt do that. I'll be filling a complaint with the BBB and Florida division of Insurance. The SM Philip promised that if he fixed the car and i still didnt like it... THEN he would exchange it. Well they just dropped it off at the WRONG HOUSE and didnt give me a choice. These people promise anything and then dont follow through. Filling a complaint with the Florida AG to see if anyone can help me with their written promises that they blatanly ignored! So i've worked in these loans before and this dealer was asked when the salesman was driving back 3 hours to his shop on the very first night... that since the contract hasnt even made it to the dealer yet, would they be willing to let me tow the car back at my own expense and they take it to auction with the damage. They had the ability to make that choice and they chose to hide behind the used car laws to screw over a customer. This is the dealer that ruins the reputation of other dealers who try to do the right thing. When these people need to get rid of something, they will find an innocent couple to take advantage of. More
READ BEFORE VISITING BUYER BEWARE ! !! INTERNET PRICES HAS 6,000 IN HIDDEN FEES - DISGUSTING - CAME HERE FOR A PRE OWNED MAZDA LAST WEEK. HERE IS THE FINE PRINT Pricing Disclaimer: Al !! INTERNET PRICES HAS 6,000 IN HIDDEN FEES - DISGUSTING - CAME HERE FOR A PRE OWNED MAZDA LAST WEEK. HERE IS THE FINE PRINT Pricing Disclaimer: All prices Sale Prices are after $2,000 Cash Down or Trade-In Equity do not include tax, tag, e-tag fee ($279) or dealer fee ($999.00) or dealer add-ons. Pricing includes $500 Trade Assist and $500 Finance Assist. Customer must trade-in a vehicle to receive $500 Trade Assist Credit. Trade Assist credit is provided by this dealership and not all trades qualify for savings. *Financing must be provided by a lender using this dealership's assistance to receive the $500 Finance Assist Credit. See Dealer for complete details. More
My name is Bob Forst and I’m speaking on behalf of Donna Ormos . I want to express how grateful I am with Southern palms Mazda. They value us as customers and it shows! Southern Palms went above and beyond Ormos . I want to express how grateful I am with Southern palms Mazda. They value us as customers and it shows! Southern Palms went above and beyond to take care of us in any Shape way or form. I want to thank the incredible staff JeffWagner and Freddie Maiorino in parts for treating us like family . I would recommend this dealer to anyone in the world that would like to do fair business . Southern palms Mazda , you have gained a lifetime customer! More
Jeff Wagner, the owner and Osmara Miranda were great. They put together a deal for my daughter better than I thought we would get. We actually was able to get a better equiped car at less of a payment t They put together a deal for my daughter better than I thought we would get. We actually was able to get a better equiped car at less of a payment than we expected from them. I highly recommend them for a no hassle experience. More
I highly recommend this dealer. I was going to drive almost 4 hours to another dealer that had a new Miata Grand Touring for a great deal. I decided to stop by Southern Palms Mazda I was going to drive almost 4 hours to another dealer that had a new Miata Grand Touring for a great deal. I decided to stop by Southern Palms Mazda first and they not only had the exact Miata I was looking for, they matched the competition’s deal. Eli, our salesman was truly amazing. He is honest, trustworthy, knowledgeable and helpful in every aspect of the deal. Brian, the finance manager gave us a zero hassle, straightforward and seamless experience with the paperwork. Overall, we were treated like family and the convertible was impeccably detailed when we drove off the lot. This was an experience I won’t soon forget! More
$5000 Dollars In FEES ! !! Came in here over the weekend saw a car LISTED ONLINE FOR 29k .... Here are the FEES..... $29,000 PLUS 2,000 - $31,000 plus 1000 Dealer Fee - $3 !! Came in here over the weekend saw a car LISTED ONLINE FOR 29k .... Here are the FEES..... $29,000 PLUS 2,000 - $31,000 plus 1000 Dealer Fee - $32,000 plus $500 no trade = $32,500 Plus 500 cash fee - $33,000 plus recondition and Electronic Filing Fee .. Over $35,000 for a car listed at 29k SAVE YOUR TIME GO SOMEWHERE ELSE THE ENTIRE AUTOMALL ADVERISING LIKE THIS Pricing Disclaimer: All prices Sale Prices are after $2,000 Cash Down or Trade-In Equity do not include tax, tag, e-tag fee ($279) or dealer fee ($999.00) or dealer add-ons. Pricing includes $500 Trade Assist and $500 Finance Assist. Customer must trade-in a vehicle to receive $500 Trade Assist Credit. Trade Assist credit is provided by this dealership and not all trades qualify for savings. *Financing must be provided by a lender using this dealership's assistance to receive the $500 Finance Assist Credit. See Dealer for complete details. OVER 4,000 DOLLARS OVER INTERNET PRICES AND I ASKED THEM OVER THE PHONE AND THEY SAID THEY DONT MARK UP ANYTHING . LIES More