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Southern Nissan Chesapeake - Service Center

Chesapeake, VA

4.7
923 Reviews
Call Service Center (757) 264-9866

923 Reviews of Southern Nissan Chesapeake - Service Center

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February 19, 2024

Great , fast, efficient Customer service was very was good and they were very attentive to my concerns. More

by T86BROWNE
Recommend Dealer
Yes
Employees Worked With
Payne & I think Eric
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Feb 20, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 14, 2024

Great service I appreciate the recommendations and the quality of customer service and support! I will be back for future service needs! More

by Sarrington529
Recommend Dealer
Yes
Employees Worked With
Patrick Haynes
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Feb 15, 2024 -

Southern Nissan Chesapeake responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 13, 2024

Excellent customer service, service was given to my problem in very reasonable time with resolve. More

by lisas430
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
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Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 13, 2024

Came into dealership Ms. Payne knew exactly who I was and got me in and out in a timely fashion More

by Hassellkkh21
Recommend Dealer
Yes
Employees Worked With
Ms.Payne
Report | Print
Feb 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 13, 2024

Had to reschedule my original appointment from 2-13-24 to 2-12-24 and Mr. Felipe made that happen. When my vehicles wheel alignment was completed Mr. Felipe went over the results of the alignment with me. More

by GRAYR5647
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
Report | Print
Feb 14, 2024 -

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 13, 2024

Customer service was non-existent. I will elaborate more when speaking with the general manager I will not, and would like to speak with the manager More

by mizgoodwater
Recommend Dealer
No
Employees Worked With
Felipe was the last name
Report | Print
Feb 14, 2024 -

Southern Nissan Chesapeake responded

"Mizgoodwater" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvcs@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 12, 2024

Good hospitality great Communication They are Ponchoand on time and reliable Seems like they know what the r doing More

by Sophiaderby52
Recommend Dealer
Yes
Employees Worked With
Roland Felipe
Report | Print
Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 11, 2024

It's been good. The service has been wonderful, not so much the stalky survey requests More

by jamie.z.osborne
Recommend Dealer
Yes
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Feb 13, 2024 -

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 11, 2024

I will continue to get my vehicle serviced here Very friendly and explains everything Friendly More

by bjones_ec
Recommend Dealer
Yes
Employees Worked With
The service department. I cane in for an oil change. We're very courteous.
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Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 10, 2024

Fast service, and was on time with the appointment. They let me know if there were any problems during the service. The work was completed in a timely manner. I was happy with the job done. Checking th More

by dalelassiter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mtazi Payne
Report | Print
Feb 13, 2024 -

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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