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Southern Nissan Chesapeake

Chesapeake, VA

4.7
1,123 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,124 reviews

August 11, 2021

These guys are Very professional and knowledgeable…exceeded my expectations I will definitely refer this dealership to others!I am very satisfied with my experience here. More

by Memi_109
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolphus West
Aug 14, 2021 -

Southern Nissan Chesapeake responded

Hello, we're so glad that we were able to go above and beyond your expectations! Thanks for the recommendation, and have an amazing day!

May 27, 2021

Cori was able to facilitate one of the smoothest new car purchases I've ever had. She was able to answer all my questions quickly, and did not hesitate to find the answer if she does not know. I'd recommend More

by jeonyx89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dolphus West, Bernard Branch, Cori Pleasants
May 29, 2021 -

Southern Nissan Chesapeake responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 25, 2021

I've had better customer service at a hospital. The GM was extremely rude. He made no effort to help at all and almost cost the company the entire sale with his rudeness and lack of customer service etiqu More

by Should've went elsewhere
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Hanson, Eric King, Steve Spiva, Dolphus West
Jun 07, 2021 -

Southern Nissan Chesapeake responded

Thank you for your feedback. Our General Manager, Josh Heaton, would like the opportunity to speak with you personally regarding your experience. Unfortunately, he has been unsuccessful in reaching you via phone and has been unable to leave a voicemail. At your convenience, please contact Josh directly at 757.631.7600, or send us a message privately via the DealerRater portal with your preferred contact method and the best time to reach you. Thank you.

April 14, 2021

I’m so disappointed by what happened to me today after sitting there for nearly 2 damm hours to come back and tell me come back in 6 months cause I had infraction on my bank statement and also to tell me More

by Laurd24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Hanson, Dolphus West, Kayla Lankford, Jose Avila
Apr 14, 2021 -

Southern Nissan Chesapeake responded

Lourdes, thank you for your feedback. We are sorry to hear that you feel you’ve had a less than positive experience with our dealership. Unfortunately, at this time we are unable to come to an agreement on terms for your vehicle of interest. If we may be of further assistance, please reach out to our General Manager, Steve Spiva, at 757.673.8005. Thank you.

Apr 14, 2021 -

Laurd24 responded

No comments

March 22, 2021

M'Tazi went above and beyond my expectations in customer service! Patrick dropped me off and picked me up and was very professional. He kept his mask on the whole time!!! It was my first time visiting Hall More

by sewblessdsunsets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick , M'Tazi Payne
Mar 23, 2021 -

Southern Nissan Chesapeake responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 17, 2021

Work was done and price was appreciated. I reviewed the recommended service that the technician identified and will be back to have the work completed. More

by djones100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
Mar 19, 2021 -

Southern Nissan Chesapeake responded

Hi! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2021

First time car buyer with no credit history, they worked their magic! I felt like family from the time I walked in the door and even now they still check up on me. Highly recommended and will be coming back More

by Savannah Aigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalon , Jesse Hanson, Dolphus West, Edgar Mejia
Feb 19, 2021 -

Southern Nissan Chesapeake responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Safe travels!

February 11, 2021

M'Tazi Payne was very informative and went above and beyond the normal call of duty. They brought sunshine to a very cloudy day. May God bless you in all that you do. More

by tbowden0628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
M'Tazi Payne
Feb 13, 2021 -

Southern Nissan Chesapeake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

November 10, 2020

Ashleigh was very informative and kept me constantly updated through the whole repair process, to include all changes, on our company NV200. She showed sincere concern for everything from the time I wal More

by Ric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashleigh Lane
Nov 10, 2020 -

Southern Nissan Chesapeake responded

Hi Ric, we are very happy Ashleigh and the team provided you with such a positive experience! We're looking forward to your next visit with us!

August 05, 2020

Out of this world custumer service Mr. Spiva wanted to know my concerns and he listen to me, and was determine to make things right. Mr. Spiva is the real deal. He really cares about h More

by rodthomas_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mays, Marium Barbero, Steve Spiva
Aug 07, 2020 -

Southern Nissan Chesapeake responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hall Nissan Chesapeake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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