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Southern Nissan Chesapeake

Chesapeake, VA

4.7
1,124 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale. Southern Nissan Chesapeake is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3417 Western Branch Blvd

Chesapeake, VA

23321

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Showing 1,124 reviews

January 08, 2022

Every one in the dealership was friendly, it was clean, and the service was excellent More

by Melodybeale47
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neal
Jan 08, 2022 -

Melodybeale47 responded

Everyone was Friendly, Facility was clean, customer service was excellent. I was not pressured into getting just anything, I got what I wanted at an affordable rate. I’m very pleased with my new car.

January 04, 2022

Ryan was super kind and helpful and made my first time buying a car stress-free. Jesse was also very informative and made the process quick. More

by tianna.n.carter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Matthew Surles, Ryan Neal
January 03, 2022

I love Hall Nissan Western Branch! They always take care of me. Cj was absolutely amazing and very courteous. Thank you! More

by S.Frisby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Chris Repstein, CJ Williams
December 31, 2021

Excellent experience from beginning to end. Cj and the rest of the crew were honest and easy to work with. I was able to get into the Jeep I wanted at the price I wanted. I'll will be recommending Hal More

by Brimoody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, CJ Williams
December 30, 2021

While the car buying process it always long, Var's patience and understanding was outstanding. Even though he's on a learning curve, he was attentive, receptive and willing to learn, even from his cus More

by hapisinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Var Albritton, Jon O'Briant
December 28, 2021

Great customer service!! I appreciate the consistency of their respect for their customers, and the value of their products More

by Yawn1114
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Neal, Jon O'Briant
December 12, 2021

I wanted to cancel my extended warranty. They told me to come in to sign the paperwork and possibly look at their new cars. After I came in, I told them I want to cancel my warranty. They told me to wait si More

by son.nguyen11886
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Heaton, Chris Repstein, CJ Williams
Dec 13, 2021 -

Southern Nissan Chesapeake responded

Son, thank you for reaching out to us. It’s our understanding that you’ve spoken with our General Manager, Steve Spiva, about your concern and we do apologize if you feel there was any extended wait time due to customers purchasing vehicles at the dealership. As Steve mentioned, the store will email you the warranty cancelation form and the refund will go to directly to your lien holder. If we may be of further assistance during this process, please do not hesitate to contact Steve at 757-673-8005. Thank you.

December 01, 2021

It was good but should have informed us about how we'll be able to take the car out the lot. More

by tokyo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Steve Spiva, Ryan Neal
Dec 02, 2021 -

Southern Nissan Chesapeake responded

Hello, we appreciate you taking the time to leave us this feedback. Safe travels!

November 23, 2021

The dealership and Ryan in particular was very patient and thorough during my search for a vehicle as I was unsure whether to get an SUV or a sedan. I did not feel rushed or pushed into a decision which w More

by Mary S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Dolphus West, Ryan Neal, Chris Repstein
Nov 25, 2021 -

Southern Nissan Chesapeake responded

Hi Mary, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Chesapeake. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2021

This was the best car buying experience that I have ever had. Both CJ and D. West contacted me in a prompt manner regarding my new vehicle needs. They worked with me throughout the entire purchase of th More

by 1sttymebuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Hanson, Dolphus West, CJ Williams
Nov 25, 2021 -

Southern Nissan Chesapeake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Hall Nissan Chesapeake. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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